Richard Frausto
Santa Ana
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
23
23
years of professional experience
Work History
Driver
Uber
09.2023 - Current
- Delivered exceptional customer service by ensuring safe and timely transportation.
- Navigated efficiently using GPS technology to optimize routes and minimize delays.
- Maintained cleanliness and functionality of vehicle through regular inspections and maintenance.
- Assisted passengers with luggage and special requests to enhance overall experience.
Driver
Sladek Trucking Services
03.2023 - 09.2024
- Pick up and deliver containers to and from Long Beach ports
- Operated commercial vehicles to transport goods safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documentation to track shipments and mileage.
- Communicated effectively with dispatchers regarding route changes and delivery status updates.
Delivery Driver
Classic beverage distribution
10.2019 - 09.2020
- Pick up and deliver containers to and from Long Beach ports
- Operated delivery truck, ensuring timely and safe transport of goods.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed route planning to optimize delivery efficiency and reduce fuel costs.
- Collaborated with dispatchers to coordinate deliveries and address issues proactively.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Implemented process improvements that increased on-time delivery rates by streamlining workflows.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
Delivery Driver
OFFICE SOLUTIONS
05.2017 - 02.2019
- Deliver office supplies to businesses and schools
- Delivered beverage orders efficiently to designated locations, ensuring timely service.
- Maintained accurate inventory records and conducted regular vehicle inspections for safety compliance.
- Collaborated with warehouse staff to streamline loading processes and optimize delivery routes.
- Trained new drivers on company policies, safety protocols, and effective customer service practices.
Delivery Driver
FedEx
11.2016 - 04.2017
- Packages to businesses and residence
- Operated delivery vehicle, ensuring timely and safe transport of packages.
- Managed route planning to optimize delivery efficiency and minimize delays.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Provided excellent customer service by communicating effectively with recipients and addressing concerns.
- Trained new drivers on company policies, safety protocols, and efficient delivery practices.
- Implemented process improvements that enhanced delivery accuracy and reduced errors.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Lifted, lowered, and carried packages typically weighing [Number] pounds throughout regular course of delivery.
Driver
J&A Enterprises
11.2002 - 04.2016
- Pick up and deliver form equipment to businesses
- Implemented improvements in delivery schedules, enhancing overall operational efficiency.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Developed strong relationships with clients through consistent communication and reliable service.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Education
General Ed -
Horizon education center
Santa Ana, CA06.1995
Skills
- Customer service
- Communication skills
- Route planner
- Driving skills
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Heavy lifting
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Delivery scheduling
- Route planning
- Quality assurance
- Safe driver training
- Vehicle inspection
- Delivery recordkeeping
- Commercial driving
- Dispatch communication
- Documentation and reporting
- Client relationship management
- Order verification
- Equipment operation
- Pre-trip and Post-trip inspections
- Defensive driving
- Advanced planning
- Heavy hauling
- DOT compliance
- Payment collection
- Clean MVR
- Current CDL license
- Dry vans
- Verbal and written communication
- Customer interaction
- Local routes
- Traffic laws
- Load securing
- Tractor-trailer driving
- Package scanning
- Responsible driver
- Delivery schedule development
- Weather adaptability
Timeline
Driver
Uber
09.2023 - Current
Driver
Sladek Trucking Services
03.2023 - 09.2024
Delivery Driver
Classic beverage distribution
10.2019 - 09.2020
Delivery Driver
OFFICE SOLUTIONS
05.2017 - 02.2019
Delivery Driver
FedEx
11.2016 - 04.2017
Driver
J&A Enterprises
11.2002 - 04.2016
General Ed -
Horizon education center