Arpine Tenkerian
Annandale,VA
Summary
Dynamic Assistant Bank Manager at Burke & Herbert Bank with a proven track record in enhancing branch operations and delivering exceptional customer service. Skilled in Microsoft Excel and adept at fostering team performance, I excelled in driving new business through strategic community outreach and effective problem-solving, significantly improving customer satisfaction.
Highly motivated with background as Assistant Bank Manager. Proven skills in managing bank operations, leading teams to achieve sales targets, and providing exceptional customer service. Strong in risk management, financial analysis, and regulatory compliance. Significant impact made through streamlining processes for increased efficiency and implementing strategic initiatives that enhanced profitability.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Bank Manager
Burke &Herbert Bank
Annandale, VA
08.2009 - Current
- Identified areas of improvement within the branch operations through analysis of customer feedback surveys.
- Provided first-rate customer service by identifying and addressing customer concerns and inquiries.Helping the branch managers with branch goals. Attending events and business prospecting to drive new business at the branch .
- Participated in community outreach activities to promote brand awareness.
- Conducted regular meetings with employees to discuss performance goals and objectives.
Education
High School Diploma -
Armenian Community College
07-1985
Some College (No Degree) - Business Communication
Nova Community College
Skills
- Branch operations
- Customer service
- Microsoft excels
Languages
Armenian
Native/ Bilingual
Arabic
Full Professional
French
Limited
English
Professional
Turkish
Professional
Certification
- Leadership’s development class graduates on 2015
Accomplishments
- Excellent customer service
- Relationship builders
- Completing sales goals
- Customer focus
Affiliations
I’m actively walk daily
I participated community events
Traveling
Baking
References
References available upon request.
Timeline
Assistant Bank Manager
Burke &Herbert Bank
08.2009 - Current
High School Diploma -
Armenian Community College
Some College (No Degree) - Business Communication
Nova Community College
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