IBM Sterling, AI/ML (Machine Learning), NLP (natural language processing), Salesforce, Microsoft Azure, AWS, DevOps, Hadoop, Vulcan, PostgreSQL, IOS/ Android, AWS, Siebel 81, Jenkins, Octopus, Service Now, IBM Mainframe
Arpita Dharma
Sr. Product Manager
Robbinsville,NJ
Summary
Passionate, Value-driven Product Manager with experience leading cross-functional teams to plan, build, launch and manage holistic and intuitive digital customer experiences on mobile and web channels. Blend technology skills with extensive Agile/Scrum experience, marketing orientation, and analytical abilities to evolve product strategy.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Sr. Product Manager
Qurate Retail Group
West Chester, PA
09.2021 - Current
- Drove implementation of a new B2B and B2C Pricing service system resulting in increase of utilizing promotions by 10% and increase in overall orders across various platforms
- Managed improvement of Order management system resulting in accelerated revenue growth of 25% and customer satisfaction
- Collaborated with Product Managers across Cross functional teams to prioritize features and product outcomes ensuring that your roadmap stays aligned with business goals.
Technical Product Manager
Subaru of America
Camden, NJ
10.2020 - 09.2021
- Led product ideation, platform strategy launch and optimization of innovative digital experiences for new product features for Subaru’s Model year 2023 across global markets with a budget of 40 million
- Managed planning of end-to-end processes for API integration and execution across global markets and external clients
- Responsible for driving end to product development through Planning, Roadmap, Rollout, and customer-facing documentation strategy.
Sr. Product Manager
American Water
Camden, NJ
02.2019 - 10.2020
- Developed SaaS based product to remove dependency on 3rd party products, resulting in saving $1 Million per year with successful identification and assess strategic fit of an acquisition target for M&A in the first 3 months of Product (MVP) adoption
- Led the development of Web scraping AI product used by 50 employees across 16 US states resulting in 25+ new features with reduction in 40% operation time
- Responsible for product planning and execution throughout the product lifecycle, including- gathering and prioritizing product and customer requirements & defining the product vision.
Sr. Product Owner
Korn Ferry International
Philadelphia, PA
01.2018 - 02.2019
- Led development of upgraded HR solutions from inception through development and launch, capturing 20% increase in sales within the first three months of commercialization
- Responsible for market analysis, A/B testing to identify new use cases and broaden addressable market
- Collaborated with decision-makers to address customer problems, conveyed solutions to the team members and ensured successful implementation of the product.
Sr. Business Architect
State of New Jersey
Trenton, NJ
03.2017 - 01.2018
Sr. Product Analyst
General Motors
Detroit, MI
03.2016 - 01.2017
Sr. Product Consultant
Burlington Stores
Burlington, NJ
02.2015 - 03.2016
Lead Business Analyst/ Scrum Master
EBay And PayPal
Salt Lake City, UT
04.2014 - 02.2015
Sr. Business Analyst
Kohl’s
Milwaukee, WI
05.2012 - 02.2014
Programmer Analyst
Wayne State University
Detroit, MI
01.2009 - 12.2010
Education
Product Strategy -
Kellogg School of Management- Northwestern University, Wayne State University
03.2021 - 06.2021
Master's in Education -
Wayne State University
Detroit, MI 09.2008 - 12.2010
Skills
Requirements Analysis & Design
Product Lifecycle Management
Product Roadmap
KPI Monitoring
Business Modelling
Strategic Planning
SaaS Products
Web & Digital Solutions
UI/ UX Design
Data Mapping/ Modelling
Agile (Scrum, Kanban, SAFe), Waterfall
Software
Timeline
Sr. Product Manager
Qurate Retail Group
09.2021 - Current
Product Strategy -
Kellogg School of Management- Northwestern University, Wayne State University
03.2021 - 06.2021
Technical Product Manager
Subaru of America
10.2020 - 09.2021
Sr. Product Manager
American Water
02.2019 - 10.2020
Sr. Product Owner
Korn Ferry International
01.2018 - 02.2019
Sr. Business Architect
State of New Jersey
03.2017 - 01.2018
Sr. Product Analyst
General Motors
03.2016 - 01.2017
Sr. Product Consultant
Burlington Stores
02.2015 - 03.2016
Lead Business Analyst/ Scrum Master
EBay And PayPal
04.2014 - 02.2015
Sr. Business Analyst
Kohl’s
05.2012 - 02.2014
Programmer Analyst
Wayne State University
01.2009 - 12.2010
Master's in Education -
Wayne State University
09.2008 - 12.2010