Arrianna Worthy
New Haven,CT
Summary
Dynamic Associate Team Lead with a proven track record at Panera Bread, recognized with the 'Hard Working Award' for exceptional customer service and multitasking abilities. Expertise in cash handling and team leadership fosters a positive environment that prioritizes customer satisfaction and effective training of new staff. Resourceful and results-driven professional, adept at adapting to diverse processes while driving company objectives and enhancing business performance. Equipped with strong problem-solving skills and a commitment to continuous growth, poised to tackle new challenges and contribute significantly to team success.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Uber Eats / Doordash
New Haven, CT
05.2022 - Current
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and reduce wait periods.
- Communicated effectively with customers to provide updates on order status and address concerns.
- Maintained vehicle cleanliness and safety standards to ensure compliance with company policies.
- Navigated efficiently through various routes for timely food deliveries.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
FOOD SERVICE TEAM MEMBER
Panera Bread
Milford, CT
10.2020 - Current
- Taking customers orders in person and over the phone while providing a high level of customer service
- Also running the counter making sure the cash register is run properly and checking to go orders to make sure deliveries are correct
- Also recognized in 2021 for 'Hard working Award' for showing flexibility to work all shifts from 6 AM to 9PM
- Managed multiple orders simultaneously while maintaining accuracy in order fulfillment.
- Operated cash registers, handled money transactions, and processed credit and debit card payments accurately.
- Demonstrated strong customer service skills by efficiently responding to customer inquiries and requests.
- Assisted in training new team members on restaurant operations, policies, and procedures.
- Provided excellent customer service to customers, ensuring their satisfaction with the services provided.
- Mentored junior team members, fostering professional development and skill enhancement.
STOWER
Amazone Warehouse
North Haven, CT
04.2021 - 05.2021
- Organized products into efficient pick locations for fast retrieval; ensured accurate placement of products within the warehouse.
- Lifted and moved products to restock and repack, verifying date code accuracy and proper rotation.
- Scanned and placed items into bins for pickers to take to shipping.
- Determined proper storage locations based on turnover and environmental factors.
- Stored products and materials in correct locations to reduce item losses.
- Operated material handling equipment to efficiently stow inventory in designated locations.
- Sorted over hundreds of products onto shelves according to type, weight, and size.
Education
HIGH SCHOOL DIPLOMA -
West Haven High School
06-2019
No Degree - Sociology
Gateway Community College
New Haven, CTSkills
- Team leader
- Great Attitude
- Willing to learn
- Heavy Lifting Capacity
- Data Entry
- Problem Resolution
- Customer service
- Teamwork and collaboration
- Time management
- Safe driving
- GPS navigation
- Safety awareness
- Cash handling
- Order verification
- Computer skills
- Telephone skills
Timeline
Food Delivery Driver
Uber Eats / Doordash
05.2022 - Current
STOWER
Amazone Warehouse
04.2021 - 05.2021
FOOD SERVICE TEAM MEMBER
Panera Bread
10.2020 - Current
HIGH SCHOOL DIPLOMA -
West Haven High School
No Degree - Sociology
Gateway Community College