Arrieus Wilkerson
Addison,TX
Summary
I am a motivated and detail-oriented professional seeking a Support Specialist position that leverages my strong organizational, administrative, and data entry skills, committed to maintaining confidentiality, meeting productivity goals, and supporting internal operations with accuracy and professionalism.
Overview
10
10
years of professional experience
Work History
Stock Associate
Michael Kors
Allen, Texas
10.2024 - 09.2025
- Maintained organized records in the stockroom and assisted with clerical inventory tasks, such as labeling and tracking items.
- Supported store operations through accurate and efficient processing of shipments and deliveries.
- Collaborated with team members to meet daily operational targets while maintaining workplace organization.
Customer Service Specialist II
North Texas Tollway Authority
Plano, TX
09.2021 - 05.2024
- Performed high-volume data entry to manage and update customer accounts with accuracy.
- Processed payments, verified customer information, and handled account changes with strict attention to detail.
- Managed inbound communication via phone, email, and fax, while maintaining customer service standards.
- Maintained confidentiality of sensitive account information, and adhered to company compliance protocols.
- Demonstrated strong multi-tasking in a fast-paced environment, balancing data work and customer interactions.
Shift Leader / Administrative Support
I Love Juice Bar
Dallas, TX
08.2020 - 03.2021
- Managed team scheduling, reported daily metrics, and assisted with administrative paperwork.
- Ensured a clean and organized work environment, supporting inventory and equipment maintenance logs.
- Demonstrated attention to detail while handling POS transactions, tracking product waste, and reviewing shift documentation.
Sales Staff Supervisor
Amorino Gelato
Fort Worth, TX
01.2018 - 01.2019
- Supervised store operations and maintained documentation of inventory, schedules, and daily cash reports.
- Trained staff on operational procedures, and provided ongoing administrative support.
- Oversaw the accurate opening and closing of the register and inventory logs.
Data Entry Specialist (Summer Position)
RushCo Energy Specialist Inc.
Hurst, Texas
06.2015 - 08.2015
- Entered large volumes of data into the company databases, with a focus on speed and accuracy.
- Reviewed documents for errors and inconsistencies, ensuring that the information was up-to-date and properly filed.
- Scanned, copied, and organized digital files according to company guidelines.
- Maintained confidentiality of sensitive company and client information.
- Met daily productivity quotas while maintaining a neat and organized workstation.
Education
Associate of Arts - Arts
Tarrant County College
Hurst, TX12-2024
High School Diploma -
Martin High School
Arlington, TX05-2017
Bachelor of Science - Nursing
Texas Woman's University
Denton, TXSkills
- Data entry and record accuracy
- Document scanning and filing
- Mail handling and copying
- Administrative support
- Confidential information management
- Microsoft Office (Word, Excel, Outlook)
- Time management and task completion
- Team collaboration and communication
- Customer support and problem-solving
- Professionalism and reliability
- Scanning, copying, filing, and mail handling
- Highly organized and detail-oriented
- Dependable, with excellent follow-through
- Able to maintain confidentiality at all times
- Strong verbal and written communication skills
- Adaptable and team-oriented
References
Available upon request
Professional Traits
- Highly Organized & Detail-Oriented
- Dependable with Excellent Follow-Through
- Able to Maintain Confidentiality at All Times
- Strong Verbal and Written Communication Skills
- Adaptable and Team-Oriented
Timeline
Stock Associate
Michael Kors
10.2024 - 09.2025
Customer Service Specialist II
North Texas Tollway Authority
09.2021 - 05.2024
Shift Leader / Administrative Support
I Love Juice Bar
08.2020 - 03.2021
Sales Staff Supervisor
Amorino Gelato
01.2018 - 01.2019
Data Entry Specialist (Summer Position)
RushCo Energy Specialist Inc.
06.2015 - 08.2015
Associate of Arts - Arts
Tarrant County College
High School Diploma -
Martin High School
Bachelor of Science - Nursing
Texas Woman's University