Arron Smith
San Francisco,CA
Summary
Dynamic professional with a proven track record in enhancing building security and fostering tenant relations at Abbey Tavern. Skilled in customer service and exceptional communication, adept at creating welcoming environments and improving safety protocols. Demonstrated ability to adapt and collaborate effectively, ensuring client satisfaction and operational excellence.
Overview
13
13
years of professional experience
Work History
Doorman
Abbey Tavern
04.2014 - Current
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Handled sensitive information discreetly while maintaining accurate records of visitor logs and incident reports.
Metro One Loss Prevention
Curtis
03.2024 - 09.2024
- Enhanced loss prevention strategies by analyzing data and identifying trends in theft and fraud incidents.
- Created a comprehensive training manual for new hires within the Loss Prevention department, fostering consistency across teams as they onboard new members.
- Identified areas requiring improved security measures through routine site assessments at various locations.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
Janitorial Cleaner
Genentech
02.2022 - 09.2022
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Collaborated with fellow janitorial staff members to distribute tasks evenly and ensure comprehensive cleaning coverage.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
- Performed carpet cleaning services regularly to extend the life of flooring materials and enhance overall aesthetics.
- Reduced waste by managing recycling efforts and disposing of trash appropriately.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Janitor
Genesis
11.2020 - 01.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Private Security Guard
Security Industry Specialists
03.2012 - 10.2015
- Enhanced client safety by conducting thorough security assessments and implementing tailored security protocols.
- Documented daily activities in detailed logbooks, creating a clear record of events for management review.
- Conducted regular patrols of assigned facility to deter criminal activity and maintain visible presence for clients'' peace of mind.
- Developed strong rapport with clients by maintaining open lines of communication and promptly addressing any concerns or issues that arose during the course of duty.
Education
High School Diploma -
Eastern View High School
Culpeper, VA06.2009
Skills
Package handling
Tenant relations
Security awareness
Excellent Communication
Punctuality
Adaptable and Flexible
Team Player
Team Leadership
Timeline
Metro One Loss Prevention
Curtis
03.2024 - 09.2024
Janitorial Cleaner
Genentech
02.2022 - 09.2022
Janitor
Genesis
11.2020 - 01.2022
Doorman
Abbey Tavern
04.2014 - Current
Private Security Guard
Security Industry Specialists
03.2012 - 10.2015
High School Diploma -
Eastern View High School
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