Alfredo Fernandez
New York,NY
Summary
Dedicated doorman with a proven track record at Gumley and Haft, adept in package handling and tenant relations. Enhanced resident satisfaction through efficient delivery coordination and proactive maintenance inspections. Trained staff in emergency protocols, ensuring safety and compliance while maintaining a professional appearance. Committed to fostering a secure and welcoming environment.
Experienced with maintaining entry point security and providing excellent customer service. Utilizes communication skills to address guest needs and ensure positive experience. Track record of problem-solving and maintaining secure, welcoming environment.
Overview
11
11
years of professional experience
Work History
Doorman
Gumley and Haft, Park Seventy Ninth Corp.
01.2020 - 06.2025
- Monitored building access, ensuring safety and security of residents and guests.
- Assisted residents with inquiries, providing exceptional customer service and support.
- Coordinated deliveries and packages, maintaining organized tracking systems for efficient distribution.
- Conducted regular inspections of common areas, identifying maintenance needs for prompt resolution.
- Trained new staff in operational procedures and emergency protocols to ensure compliance.
- Implemented efficiency improvements in daily operations to enhance resident satisfaction experiences.
Porter
Gumley Haft
02.2014 - 01.2020
- Coordinated efficient transport of guest luggage and belongings to enhance customer satisfaction.
- Maintained cleanliness and organization of lobby and common areas to ensure welcoming environment.
- Monitored inventory levels of cleaning supplies, restocking as necessary to maintain operational efficiency.
- Assisted with setup and breakdown of events, coordinating logistics for optimal functionality.
- Responded promptly to maintenance requests, ensuring swift resolution of issues to minimize disruptions.
Education
Associate of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, FLSkills
- Package handling
- Tenant relations
- CCTV monitoring
- Fire safety
- Parking management
- Complaint handling
- Professional appearance
- Baggage management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Doorman
Gumley and Haft, Park Seventy Ninth Corp.
01.2020 - 06.2025
Porter
Gumley Haft
02.2014 - 01.2020
Associate of Arts - Business Administration And Management
Palm Beach State College
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