Victor Natividad
Queens,NY
Summary
Proven professional with a strong background in security and customer service, notably at Wallack Management and Akam Associates. Expert in CCTV monitoring and tenant relations, I've significantly enhanced building security and resident satisfaction. Demonstrated ability to streamline processes, such as package handling, showcases my attention to detail and problem-solving skills. A team player, I excel in high-pressure environments, always prioritizing safety and efficiency.
Overview
3
3
years of professional experience
Work History
Doorman
Akam Associates
05.2024 - Current
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Managed access control system, preventing unauthorized entry into the building.
- Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
- Supported efficient move-in/move-out procedures for new tenants while minimizing inconvenience to other residents.
- Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Oyster Shucker
London Lennies
05.2024 - 05.2024
- Streamlined the shucking process by implementing an effective workflow system, increasing overall productivity.
- Enhanced customer satisfaction by efficiently shucking and preparing oysters for consumption.
- Maintained a clean and organized work station, ensuring the highest level of food safety standards.
- Kept service areas well-stocked with fresh ice, lemon wedges, cocktail sauce, horseradish, mignonette sauces as needed.
Doorman/porter
Wallack Management
05.2024 - Current
- Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
- Streamlined package delivery process, ensuring timely distribution to residents.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.
- Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
Busser
London Lennies
03.2022 - 05.2024
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted wait staff with timely food delivery and guest requests.
- Set up advertising signs and displays on shelves, counters and tables.
- Assisted with bussing tables and cleaning up spills.
- Offered product samples, answered questions and helped customers find items.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
Barback
London Lennies
03.2022 - 05.2024
- Assisted in setting up and breaking down bar area for special events.
- Replaced empty kegs and soda syrups.
- Checked ID cards and verified bar guests were of legal age.
- Restocked ice, condiments, and snacks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Delivered food to customers at bar and tables.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Education
High School Diploma - Science
International High School For Health Science
Elmhurst, NY06.2022
Skills
- Package handling
- Tenant relations
- CCTV Monitoring
- Complaint Handling
- Baggage Management
- Building Maintenance
- Patience and Tact
- Strong interpersonal skills
- Teamwork and Collaboration
- Customer Service
- Team Player
- Problem-Solving
- Time Management
- Attention to Detail
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Doorman
Akam Associates
05.2024 - Current
Oyster Shucker
London Lennies
05.2024 - 05.2024
Doorman/porter
Wallack Management
05.2024 - Current
Busser
London Lennies
03.2022 - 05.2024
Barback
London Lennies
03.2022 - 05.2024
High School Diploma - Science
International High School For Health Science
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