Doorman
Brown Harris Steven
1021 Park Avenue, New York, New York
05.2024 - Current
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Relieved guests of luggage and connected with porters for delivery to rooms.
- Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.