Arry Rhodes
Dallas,TX
Summary
Dedicated Security Officer adept in safety protocols, emergency response, and surveillance monitoring. Proven ability to conduct thorough patrol operations and maintain detailed logs to enhance facility security.
Overview
25
25
years of professional experience
Work History
Security Officer
USAPD
Dallas, TX
01.2024 - 08.2026
- Conducted regular patrols to deter, detect suspicious activities and enhance overall facility safety.
- Responded promptly to alarms and emergency situations.
- Monitored facility access to enforce safety and security protocols, ensuring compliance.
- Collaborated with law enforcement during incidents requiring additional support.
- Maintained detailed logs of daily activities and security incidents to support incident response and reporting.
- Assisted in training new security personnel on procedures and policies.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Customer Service Representative
AT&T Call Center
Dallas, Texas
02.2002 - 01.2022
- Assisted customers with billing inquiries and service issues.
- Educated customers on product features and service options.
- Processed orders and managed customer accounts efficiently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Data Entry Clerk
Merit America
Irving, Texas
07.2016 - 10.2021
- Entered data accurately into internal databases and systems.
- Verified information for accuracy and completeness during data entry processes.
- Managed electronic files and organized documents for easy retrieval.
- Collaborated with team members to streamline data entry workflows.
- Updated existing records with new or revised information as needed.
- Created spreadsheets to track data entries.
- Followed up on pending tasks until completion.
Housekeeper
Hilton
Dallas, TX
11.2015 - 09.2017
- Cleaned and sanitized guest rooms following Hilton's quality standards.
- Managed laundry operations to ensure fresh linens for guest accommodations.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
Education
High School Diploma -
Lancaster High School
Lancaster, TX05-2008
Skills
- Security guard license
- Access control
- Emergency response
- Surveillance monitoring
- Electronic surveillance
- Patrol operations
- Risk assessment
- Safety protocols
- Theft prevention training
- Training and development
- Customer service
- Team leadership
Languages
English
Professional
Affiliations
Security officer - Dallas Tx
Timeline
Security Officer
USAPD
01.2024 - 08.2026
Data Entry Clerk
Merit America
07.2016 - 10.2021
Housekeeper
Hilton
11.2015 - 09.2017
Customer Service Representative
AT&T Call Center
02.2002 - 01.2022
High School Diploma -
Lancaster High School