ARSALAN HUSSAIN

• Preparation of Individual and Business Tax Returns.

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Developed strong customer relationships to encourage repeat business.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

• Conducted month-end balance sheet reviews and reconciled variances.
• Performed audit procedures to validate financial report data.
• Analyzed balance sheets for mistakes and inaccuracies.
• Performed audits of operational and financial areas to check compliance.
• Aided senior leadership during executive decision-making process and generated daily reports to recommend corrective actions and improvements.

• Reinsurance Accounting, Takaful & Retakaful Accounting (Treaty & Facultative).
• Financial Statement Analysis.

• Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
• Composed clear and concise audit findings to deliver comprehensive audit reports.
• Applied professional judgment in gathering and evaluating evidence for thorough analysis.
• Maintained confidentiality of company information obtained in audit assignments.
• Worked closely with management to discuss external audit results and action plans.
• Examined financial statements to detect and report errors and irregularities.