ARSALAN MEMON
Burtonsville,MD
Summary
Law enforcement professional dedicated to public safety and law enforcement. Possesses reliability, adaptability, and a strong sense of duty, contributing to a cohesive team environment. Skilled in crisis management and community outreach, fostering effective collaboration and positive outcomes. Experienced in teamwork, ensuring smooth daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and promptly resolve issues. Demonstrates a track record of reliability and adaptability, consistently providing support and achieving positive outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Officer
Doraville Police Department
05.2023 - 11.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Investigated and reported crimes, accidents, offenses, and damage to property.
Security Officer
Johns Hopkins Hospital
12.2022 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Process Server/ Investigator
Capitol Process Services
07.2018 - 12.2022
- Licensed by the courts to serve legal papers ⁃ hand-delivering documents such as subpoenas, summons, and restraining orders to individuals involved in court cases
- Investigations and filing reports on Affidavits ⁃ Stake outs to collect information on defendants or plaintiffs for court purposes
- Court filings with the Clerk of the court
- Testify in court on information collected from the investigation ⁃ prepare reports related to be used by lawyers, judges, and other legal professionals
- Locating individuals involved in court cases, typically using public records databases to identify their current whereabouts and contact information
- Follow rules for document presentation and signature collection, such as making sure that the recipients verbally identify themselves to prevent court cases being thrown out
Assistant General Manager
LA FITNESS
02.2017 - 03.2018
- Keeping the club in order
- Selling memberships in an organized manner
- Keeping employees on track with schedules and marketing schemes
- Provide great customer service
- Handling all the complaints to make sure they are brought to modified
- Holding employees accountable
- Hiring and On Boarding training
- Motivated and led team members to work together to achieve targets
- Boosted customer satisfaction ratings by resolving issues quickly
- Created succession plans and promotion paths for all staff
Mobile Sales Consultant
Best Buy
05.2015 - 02.2017
- Sell Mobile Phones
- Helping team set goals
- Meeting Daily requirements to perfection
- Configure issue with customers phones and phone bills
- Provide World Class customer service
- Asset Protection
- Diagnosed issues with cell phone performance, technical operations and specific applications
- Set up and activate devices to work on Verizon, At&T and Sprint networks
Member Engagement Specialist
LIFETIME FITNESS
05.2014 - 09.2014
- Keeping the club in order
- Selling Memberships
- Helping members meet their healthy goals
- Meeting Daily requirements to perfection
- Assisting sales team for meetings
- Helping with Hiring Process of Employees
- Prepared, compiled and filed documents as well as reports presented to Sales Manager regarding sales quota
- Exceeded team goals and collaborated with staff to implement customer service initiatives
- Evaluated customer account information to assess current issues and determine potential solutions
Sales Manager
LA FITNESS
02.2013 - 05.2014
- Keeping the club in order
- Selling memberships in an organized manner
- Keeping employees on track with schedules and marketing schemes
- Provide great customer service
- Handling all the complaints to make sure they are brought to modified
- Holding employees accountable
- Hiring and On Boarding training
- Motivated and led team members to work together to achieve targets
- Boosted customer satisfaction ratings by resolving issues quickly
- Created succession plans and promotion paths for all staff
Education
High School Diploma -
Paint Branch High School
Burtonsville, MDSome College - Business & Accounting, Criminal justice
Montgomery College
Rockville, MD05.2012
Skills
- Customer service
- Hiring
- Loss Prevention
- Managing
- Marketing
- Safety
- Sales
- MS Office
- Communications
- Legal correspondence
- Court ordered summons delivery
- Legal regulations knowledge
- Court testimony
- Undercover investigations
- Employee training and development
- Human relations
- Undercover operations
- Multilingualism
Certification
- Peace Officer Standards and Training (POST) Certification - State POST Boards.
- First Aid Certification - American Red Cross or American Heart Association.
- National Incident Management System (NIMS) Introduction Course IS-700.b – Federal Emergency Management Agency (FEMA).
- Incident Command System for Law Enforcement IS-100.LEb Course Completion – Federal Emergency Management Agency (FEMA).
- Intoxilyzer Operator's License – Department of Health Services or Similar State Authorities.
- CPR/AED Certification
Languages
Urdu
Native or Bilingual
Sindhi
Native or Bilingual
Hindi
Full Professional
Arabic
Elementary
Timeline
Police Officer
Doraville Police Department
05.2023 - 11.2024
Security Officer
Johns Hopkins Hospital
12.2022 - 05.2023
Process Server/ Investigator
Capitol Process Services
07.2018 - 12.2022
Assistant General Manager
LA FITNESS
02.2017 - 03.2018
Mobile Sales Consultant
Best Buy
05.2015 - 02.2017
Member Engagement Specialist
LIFETIME FITNESS
05.2014 - 09.2014
Sales Manager
LA FITNESS
02.2013 - 05.2014
Some College - Business & Accounting, Criminal justice
Montgomery College
High School Diploma -
Paint Branch High School
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