Arsema Besera
Cincinnati,OH
Overview
6
6
years of professional experience
Work History
Human Factors Engineer
Johnson and Johnson MedTech
01.2021 - Current
- Led human factors engineering efforts, collaborating with cross-functional teams in Energy, Endomechanical, and Interventional Oncology groups.
- Sole team member to work across all franchises at JnJ MedTech.
- Integrated user-centered design principles into medical device development, ensuring seamless coordination across projects
- Averted a potential project delay and achieved over $95,000 in cost savings by independently and proactively recruiting study participants during a critical conference, compensating for the vendor's shortfall
- Consolidated user feedback into concise, actionable recommendations, which were shared with cross-functional team members through formal presentations and reports
- Led and established frequent communications with cross-functional teams to align on the research strategy
- Developed the study design and all associated tools, including the protocol, discussion guide, formative reports, and decks for share out
- Developed FDA-compliant use scenarios and resolved critical challenges, ensuring uniform evaluation across international users
Human Factors Researcher
Cincinnati Children's Hospital
08.2018 - 05.2019
- Focused on enhancing employee safety at Cincinnati Children's Hospital through collaboration with the Developmental and Behavioral Pediatric teams (DDBP)
- Investigated the root causes of a high incidence of staff injuries by consulting with DDBP leadership and understanding the tools and processes involved in patient intake
- Established a comprehensive database to organize and analyze instances of injury, leading efforts to identify factors contributing to patient/staff injuries
- Conducted insightful user interviews with 5 nurses to gain a deep understanding of their experiences with the intake process and identify injury-related patterns
- Took initiative to request and analyze previous intake forms, which informed the development of a new, improved intake form for the DDBP department
- Addressed the hospital's concern about distracted walking by designing and implementing a house-wide survey using the RedCap software platform
- Rapidly acquired proficiency in RedCap software, autonomously handling the programming, administration, and analysis of the survey, culminating in the generation of valuable, actionable insights
- Proposed and implemented a hospital-wide intervention based on survey findings, contributing to improved safety practices for all employees.
UX Research Assistant
Cincinnati Children's Hospital
02.2018 - 08.2018
- Contributed to research aimed at enhancing the health and delivery of care for foster care children in Hamilton County who are patients at Cincinnati Children's Hospital
- Extracted and analyzed data from EPIC, employing Excel and SAS to identify prevalent pain points experienced by foster children in Hamilton County
- Demonstrated proficiency in data cleaning techniques within SAS, including the creation of dummy variables for categorical data and strategic handling of null values
- Presented actionable insights derived from data analysis to research leads, contributing to informed decision-making
- Conducted independent desk research, including literature reviews, to support upcoming projects and further enhance the quality of care for foster care children.
Education
Master of Science - Human Computer Interaction
DePaul University
01.2021
Bachelor of Science - Neuroscience & Psychology
University of Cincinnati
01.2019
Skills
- Data Analysis
- Python
- R
- User Experience Research
- User Centered Design
- Product Management
- Machine Learning
- Statistics
- Usability Testing
Timeline
Human Factors Engineer
Johnson and Johnson MedTech
01.2021 - Current
Human Factors Researcher
Cincinnati Children's Hospital
08.2018 - 05.2019
UX Research Assistant
Cincinnati Children's Hospital
02.2018 - 08.2018
Master of Science - Human Computer Interaction
DePaul University
Bachelor of Science - Neuroscience & Psychology
University of Cincinnati
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