Arsenia Gonzalez
San Jose,CA
Summary
Seeking employment that allows me to grow professionally. A position that allows me to utilize my skills for the better of the organization with the best use of my dedication, determination and resourcefulness. I fluently speak, write and read in English and Spanish.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
14
14
years of professional experience
Work History
Receptionist
Second Source Medical
San Jose, USA
05.2022 - 09.2022
- Handled inbound and outbound phone calls efficiently.
- Welcomed and registered visitors efficiently.
- Set up conference rooms for meetings and events.
- Craft exquisite coffee blends each morning.
- Implemented disinfection procedures aligned with Covid-19 safety measures.
Front Desk Receptionist
Mission Skilled Nursing Facility & Subacute Center
San Jose, USA
07.2021 - 03.2022
- Operated multi-line telephone systems.
- Offered necessary assistance through document filing, photocopying and materials scanning.
- Welcomed and assessed visitors to identify their needs.
- Guided visitors upon arrival and managed check-in processes.
- Sanitized surfaces following strict Covid-19 protocols.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Switchboard Operator/Receptionist
Ricoh- Dell Technologies
Santa Clara, USA
11.2018 - 10.2020
- Handled incoming calls professionally and efficiently.
- Verified identification badges for security compliance.
- Created temporary badges for employees efficiently.
- Monitored visitor check-ins and issued temporary badges.
- Handled email correspondence.
- Coordinated with appropriate personnel to arrange visitor escorts.
- Scheduled and arranged conference rooms.
Lobby security
Securitas Security Services USA, Inc
Sunnyvale, USA
01.2018 - 10.2018
- Verified employee badges.
- Check visitors upon arrival.
- Issued temporary badges for visitors and contractors.
- Handled email correspondence efficiently across multiple channels.
- Handled phone communication efficiently.
- Ensured timely escort by coordinating with appropriate personnel.
Receptionist/Billing
CTS Advantage Logistics
San Jose, USA
12.2008 - 07.2014
- Handled the verification of checks.
- Processed payments to match corresponding invoices.
- Resolved outdated aging reports efficiently.
- Reached out to clients regarding outstanding payments.
- Resolved invoicing discrepancies.
- Updated old aging reports.
- Welcomed customers in a professional manner.
- Managed incoming and outgoing phone calls efficiently.
- Organized and maintained records to ensure accurate documentation.
- Entered data accurately into systems.
- Utilized Microsoft Word to create and format professional documents efficiently.
- Achieved typing speed of 50 words per minute.
- Maintained and operated fax, copy machine, and scanner with efficiency.
- Ensured timely and accurate processing using Pitney Bowes postage machine.
Education
High school or equivalent -
San Jose Conservation Corps Charter
San Jose, CASkills
- Cybersecurity Expertise
- Effective Communication
- Effective Time Management
- Proficient in Microsoft Word
- Accounts Receivable Management
- Multi-Line Communication Management
- Information Security
- Reception Management
- Security Patrol
- Client Support
- Advanced Excel Proficiency
- Document Typing
- Administrative Proficiency
- Front Desk Management
- Monitoring Systems
- Accurate Data Entry
- Microsoft Proficiency
- CCTV Operation
- Office Management
- Excel Data Analysis
- Proficient Time Management
- Fluent Bilingual Communication
- Cash Management
- Active Directory Management
- Network Configuration
- Scheduling
Timeline
Receptionist
Second Source Medical
05.2022 - 09.2022
Front Desk Receptionist
Mission Skilled Nursing Facility & Subacute Center
07.2021 - 03.2022
Switchboard Operator/Receptionist
Ricoh- Dell Technologies
11.2018 - 10.2020
Lobby security
Securitas Security Services USA, Inc
01.2018 - 10.2018
Receptionist/Billing
CTS Advantage Logistics
12.2008 - 07.2014
High school or equivalent -
San Jose Conservation Corps Charter