Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Speno

St Louis,MO

Summary

IT Executive with extensive experience in managing technology for multiple businesses. Proficient in Microsoft Office Suite, Microsoft OS, Chrome OS, and Google Workspace. Skilled in programming languages including C++, C#, and Python. Expertise in camera network setup and diagnostics, with a foundational knowledge of cybersecurity supported by a relevant certification. Adept at overseeing IT operations, optimizing system performance, and implementing innovative solutions to drive business success.

Overview

15
15
years of professional experience

Work History

Medical Receptionist

Total Foot Care LLC
2024.05 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Supported office staff and operational requirements with administrative tasks.

Owner

Eternala Gaming Company
2020.02 - Current
  • I started Eternala Gaming Company to build games alone to publish them. I have built games in Unity, Unreal 4, and also do research and development with game design in mind using A.I and LLM to learn how they can help the game development industry.
  • Created 3D models, textures, animations and other assets for multiple video games.
  • Developed and implemented game levels with in-game mechanics.
  • Developed 2D and 3D video games for PC and mobile platforms using Unity 3D.


Head of Information Technology

Occasions Boutique STL
2023.08 - 2024.05
  • Established IT governance framework to ensure compliance with industry standards and regulations.
  • Optimized network performance with proactive monitoring and system maintenance tasks.
  • Oversaw development and implementation of improvements to support network operations.

Head of Information Technology

Patty Long Catering
2022.04 - 2024.05
  • Established IT governance framework to ensure compliance with industry standards and regulations.
  • Optimized network performance with proactive monitoring and system maintenance tasks.
  • Championed adoption of emerging technologies, evaluating potential benefits and ROI for the organization.
  • Introduced comprehensive training programs for end-users on new systems or software updates.
  • Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

Head of Information Technology

Mahler Ballroom
2022.05 - 2024.04
  • Aligned IT strategy with overall business objectives, ensuring technology investments supported growth plans.
  • Led digital transformation initiatives, driving innovation and operational excellence across the organization.
  • Introduced comprehensive training programs for end-users on new systems or software updates.
  • Optimized network performance with proactive monitoring and system maintenance tasks.
  • Established IT governance framework to ensure compliance with industry standards and regulations.
  • Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
  • Developed cybersecurity protocols for improved data protection and reduced security breaches.

Assistant Store Manager

DBs Checkmart
2009.06 - 2021.05
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Education

Programming And Game Development

Lindenwood University
Saint Charles, MO

High School Diploma -

Fort Zumwalt West High School
O'Fallon, MO
06.2007

Skills

  • Front Desk Operations
  • IT Infrastructure Management
  • Effective Communication
  • Data Analytics
  • Mobile Technologies
  • Software Development
  • Cybersecurity Expertise
  • Technical Troubleshooting
  • Operating system management
  • Attention to Detail
  • Problem-solving abilities
  • Adaptability and Flexibility

Timeline

Medical Receptionist

Total Foot Care LLC
2024.05 - Current

Head of Information Technology

Occasions Boutique STL
2023.08 - 2024.05

Head of Information Technology

Mahler Ballroom
2022.05 - 2024.04

Head of Information Technology

Patty Long Catering
2022.04 - 2024.05

Owner

Eternala Gaming Company
2020.02 - Current

Assistant Store Manager

DBs Checkmart
2009.06 - 2021.05

Programming And Game Development

Lindenwood University

High School Diploma -

Fort Zumwalt West High School
Kennedy Speno