Summary
Overview
Work History
Education
Skills
Timeline
Generic

COLLEEN CHERUBIN

Bloomfield

Summary

Experienced Medical Receptionist with a strong background in specialty medical practices. Skilled in patient scheduling, insurance verification, EMR systems, and delivering exceptional patient-centered service. Bilingual, highly organized, and committed to efficient healthcare operations.

Detail-oriented with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.

Overview

5
5
years of professional experience

Work History

Medical Receptionist

Ankle & Foot Doctors of New Jersey
05.2025 - Current
  • Greet and assist patients in a fast-paced podiatry practice
  • Schedule, confirm, and manage patient appointments
  • Verify insurance eligibility, referrals, and collect co-payments
  • Maintain and update EMR while ensuring HIPAA compliance
  • Handle high-volume phone calls and patient inquiries professionally

Medical Receptionist

Montclair Cardiology Group
07.2024 - 01.2025

Medical Receptionist

The Eye Center
09.2023 - 07.2024

Customer Service Representative (Remote)

05.2022 - 10.2023

Patient Service Representative

Newark Community Health Center
03.2021 - 08.2022

Education

Certified Nurse Assistant -

Essex County College Training

High School Diploma -

International Learning Academy

Skills

  • Customer Service & Patient Relations
  • Medical Scheduling & Front Desk Operations
  • Insurance Verification & Co-Pay Collection
  • Electronic Medical Records (EMR)
  • HIPAA Compliance
  • Administrative & Clerical Support
  • Microsoft Office
  • Bilingual Communication
  • customer relationship management
  • appointment coordination
  • medical terminology
  • front office operations
  • electronic filing systems
  • effective communication
  • problem solving
  • attention to detail
  • team collaboration
  • time management
  • Patient relations
  • Inpatient care
  • Outpatient care
  • Medical office procedures
  • Typing and filing
  • Office administration
  • Medical charting
  • Front desk operations
  • Microsoft office
  • Patient registration
  • Insurance verifications
  • Patient callbacks
  • HIPAA guidelines
  • Appointment management
  • Documentation
  • Patient reception management
  • Records maintenance
  • Record processing
  • Medical records management
  • patient scheduling
  • 4 HIPAA compliance
  • patient inquiry handling

Timeline

Medical Receptionist

Ankle & Foot Doctors of New Jersey
05.2025 - Current

Medical Receptionist

Montclair Cardiology Group
07.2024 - 01.2025

Medical Receptionist

The Eye Center
09.2023 - 07.2024

Customer Service Representative (Remote)

05.2022 - 10.2023

Patient Service Representative

Newark Community Health Center
03.2021 - 08.2022

Certified Nurse Assistant -

Essex County College Training

High School Diploma -

International Learning Academy
COLLEEN CHERUBIN