Arshae Moseley
Oakland
Summary
Achieved high customer satisfaction by fostering relationships over ten years in the industry. Resolved customer issues with expertise and care.
Overview
10
10
years of professional experience
Work History
Operation associates
Fox Rental Car
Oakland, CA, USA
10.2020 - 11.2025
- Managed daily operations to ensure smooth vehicle rental processes.
- Assisted customers with reservations and inquiries during peak hours.
- Collaborated with team members to streamline check-in and check-out procedures.
- Trained new employees on operational procedures and customer service standards.
- Participated in team meetings focused on identifying opportunities for process optimization.
Sales Associate
Fanatics
03.2018 - 09.2020
- Assisted customers in selecting merchandise and provided product information.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels and organized stockroom for optimal efficiency.
- Handled customer inquiries and resolved concerns professionally and promptly.
- Participated in promotional events to enhance brand visibility and customer engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Janitor
Marc 49
Oakland, California, USA
05.2016 - 09.2017
- Maintained cleanliness of floors, restrooms, and common areas throughout the facility.
- Operated cleaning equipment including floor scrubbers and vacuum cleaners effectively.
- Managed waste disposal, ensuring proper recycling and sanitation procedures were followed.
- Inspected facilities regularly for cleanliness and safety compliance standards.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
Education
High School - undefined
Sojourner Truth High School
Oakland, CA06.2019
Skills
- Vehicle rental management
- Customer reservations
- Operational procedures
- Process optimization
Timeline
Operation associates
Fox Rental Car
10.2020 - 11.2025
Sales Associate
Fanatics
03.2018 - 09.2020
Janitor
Marc 49
05.2016 - 09.2017
High School - undefined
Sojourner Truth High School