Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Assosiate
Walmart
Clearlake, CA
08.2020 - Current
Maximized customer interactions by promptly identifying needs and wants.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Managed customer relations and customer service through daily communication and interaction
Maintenance Worker
Konocti Vista Casino
Lakeport, California
02.2020 - 08.2020
Performed minor wall repair, installed drywall and applied wallpaper.
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Installed new locks, door handles and door closers.
Skills Instructor
People Service, Inc
Clearlake, California
04.2019 - 02.2020
Used learning assessments to regularly monitor client understanding of class concepts and materials.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Decreased learning time by initiating new learning methods and ensuring complete student comprehension.
Courtesy Clerk
Dismis
03.2018 - 01.2019
Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
Assisted customers with large purchases by carrying items to vehicles.
Restocked and organized merchandise in front lanes.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Customer Service Cashier
Circle K
Arizona City, AZ
12.2017 - 02.2018
Maintained customer satisfaction with quick and professional handling of product returns.
Resolved customer complaints and maintained clean and tidy checkout area.
Monitored self-checkout systems and provided assistance or intervention where required.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Cook,Prep,Dishwasher
Dos Coyotes Border Cafe
Concord, CA
06.2017 - 10.2017
Assisted chef with planning easy but elegant appetizers to spark customer interest.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Stepped into additional roles during busy times to boost coverage of important stations.
Packaging
Blue Apron
Richmond, CA
01.2017 - 06.2017
Moved packages to loading area using lift equipment and conveyor systems.
Minimized waste and reduced volume of packaging materials used to prepare shipments.
Protected materials for transport by correctly packaging products in boxes and crates.
Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Sale Associate/Stock
Finish Line Staffing
Concord, CA
09.2016 - 12.2016
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Cook
Buffalo Wild Wings
Concord, California
05.2016 - 09.2016
Maintained central standardized recipe and ingredient repository with nutritional and cost information.
Communicated closely with servers to fully understand special orders for customers.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.