Art/Drawing
ArShay Scott
Wayne,MI
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Togo Manager
Texas Roadhouse
04.2024 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Togo Specialist
Texas Roadhouse
10.2023 - Current
- Utilized POS systems for order processing, payment transactions, and inventory management
- Assisted in administrative tasks such as scheduling appointments, managing reservations, and maintaining customer records
- Paid meticulous attention to detail in order accuracy, food presentation, and cleanliness standards
- Transferred this attention to detail to administrative tasks such as data entry, filing, and document organization to ensure accuracy and completeness.
Crew Member/Cook
Qdoba
03.2022 - 06.2023
- Maintained an organized workspace and streamlined processes to optimize efficiency in serving customers
- Compiled weekly inventories of food items, stock-keeping units, menu items, and nutritional information
- Meticulously adhere to recipes and procedures to ensure consistency and excellence in every product
- Managed multiple tasks simultaneously in a fast-paced environment, including taking orders, processing payments, and coordinating with kitchen staff.
Sales Representative
Gordon Food Services
04.2021 - 07.2021
- Increased sales through upsells and cross-selling of additional products and services
- Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Fostered a positive work environment by offering assistance, sharing knowledge, and contributing to a cohesive team dynamic.
Education
Diploma -
Summit Academy North High School
Taylor, MI06.2020
Skills
- Customer service
- Restaurant experience
- Communication skills
- Computer literacy
- Performance Management
- Staff Development
- Team Leadership
- Sales management
Personal Information
Title: To-go Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteImportant To Me
Healthcare benefitsFlexible work hours401k matchCareer advancementInterests
Music
Photography
Bowling
Timeline
Togo Manager
Texas Roadhouse
04.2024 - Current
Togo Specialist
Texas Roadhouse
10.2023 - Current
Crew Member/Cook
Qdoba
03.2022 - 06.2023
Sales Representative
Gordon Food Services
04.2021 - 07.2021
Diploma -
Summit Academy North High School