Arshdeep Dhaliwal
Amazon
Indianapolis,IN
1
Language
2
years of professional experience
Results-driven Operations Leader with a strong background in both military and warehouse leadership. Proven track record of independently accomplishing mission-critical goals, optimizing workflows, and leading large teams in high-pressure environments. Skilled in team coordination, process improvement, and performance management, with a commitment to operational excellence, safety, and continuous improvement.
Work History
Process Guide
1 Year 11 Months- Supervises and supports daily outbound trailer operations, overseeing a team of up to 65 associates to ensure safe, accurate, and efficient loading, staging, and shipping of outbound freight.
- Assists in adjusting department headcount and labor allocation, ensuring optimal staffing levels, and resource distribution.
- Collaborates closely with Area Managers to drive productivity, safety, and quality metrics in a high-volume, fast-paced environment.
- Provides on-the-spot coaching, feedback, and support to associates, ensuring adherence to standard operating procedures (SOPs), and safety protocols.
- Monitors work areas for cleanliness and functionality, addressing safety hazards promptly to ensure a secure work environment.
Shift Manager
10 Months- Supervised daily shift operations, ensuring efficient store performance, strong customer service, and adherence to company standards.
- Managed and coached 12 team members, improving productivity, accountability, and overall team performance.
- Trained new employees on operational procedures, customer service expectations, and company policies.
- Collaborated with management to improve store processes, reduce costs, and increase overall operational effectiveness.
Education
High School Diploma
Some College (No Degree) - Business Management
Skills
Standard operating procedures
Coaching and mentoring
Collaborative mindset
Innovation and creativity
Pit Equipment certification
GTDR Certification
Safety & SOP compliance Training
AR Floor Blitz Acknowledgement
Robin Certification
Active Floor Training
Air Jam Clear Certification
Languages
Punjabi: Native/Bilingual
Timeline
Shift Manager
Marathon Oil
11.2024 - 09.2025Read More
Process Guide
Amazon
09.2024 - CurrentRead More
Khalsa College
Some College (No Degree) from Business Management
Read More
MGN Secpndary School
High School Diploma
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