Arshdeep Singh
Hicksville,NY
Summary
Reliable and detail-oriented professional with experience in airline ground operations, customer service, and logistics. Proven ability to work in fast-paced, high-responsibility environments while maintaining safety, accuracy, and strong communication. Bilingual in English, Punjabi and Hindi, with strong problem-solving and time-management skills.
Overview
4
4
years of professional experience
Work History
Crew Dispatch Agent
Swissport – EL AL Airlines
04.2024 - Current
- Communicated effectively with pilots, cabin crew, and operations teams
- Ensured timely crew readiness for departures and arrivals
- Maintained accurate documentation and operational records
- Worked under strict time constraints in a safety-critical environment
Cashier
Tim Hortons – Amityville, NY
01.2024 - 03.2024
- Provided friendly customer service and identified customer needs
- Accurately processed cash, check, and credit card transactions
- Assisted with purchases, rewards enrollment, and product location
- Balanced cash drawers and worked flexible schedules as needed
Delivery Courier
Grubhub
04.2023 - 01.2024
- Adhered to company policies and procedures during shifts
- Provided professional, courteous service and resolved customer issues
- Ensured safe and responsible driving
Food Preparation Worker
Taco Express Mexican Grill
06.2022 - 04.2023
- Cleaned and sanitized workstations, equipment, dishes, and utensils
- Followed food safety guidelines to prevent cross-contamination
- Monitored dates, rotated stock, and ensured proper food storage
- Maintained punctual and reliable attendance
Education
BA - Criminal Justice
John Jay College of Criminal Justice
New York, NY06.2027
High School Diploma -
Hillcrest High School
Jamaica, NY06-2022
Skills
● Customer engagement
● Commitment to integrity
● Fundamental math skills
● Technical documentation skills
● Critical Thinking
● Effective problem resolution
● Customer Assistance
● Compassionate understanding
● Time Management
● Decision-Making
● Active Listening
LANGUAGES
English
Punjabi
Hindi
Timeline
Crew Dispatch Agent
Swissport – EL AL Airlines
04.2024 - Current
Cashier
Tim Hortons – Amityville, NY
01.2024 - 03.2024
Delivery Courier
Grubhub
04.2023 - 01.2024
Food Preparation Worker
Taco Express Mexican Grill
06.2022 - 04.2023
BA - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
Hillcrest High School