Arshia Elahi
Woodland Hills,CA
Summary
Talented Intake Specialist offering 2 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
3
3
years of professional experience
Work History
HOME HEALTH INTAKE ASSISTANT,
DELANO HOME HEALTH CARE INC.
03.2022 - 11.2023
- Kept current on relevant policies and regulations to provide accurate guidance for clients seeking assistance.
- Improved client intake processes by accurately recording and organizing incoming information.
- Minimized processing delays by diligently following up on missing or incomplete documentation from clients as needed.
- Facilitated smooth transitions between departments within the organization, fostering positive relationships among colleagues.
- Evaluated client eligibility for services by carefully assessing their needs and matching them with appropriate programs or resources.
- Assisted in training new staff members on intake procedures, ensuring consistency in service quality across the team.
Home Health Program Coordinator
La Family Home Health Care Inc.
03.2021 - 11.2021
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Education
Associate of Arts - Biology
Los Angeles Pierce College
Woodland Hills, CA07.2019
Skills
- Client Relationship Building
- Data entry proficiency
- Appointment Scheduling
- Follow-up skills
- Patient Scheduling
- Insurance Verification
- Problem-Solving
- Critical Thinking
- Patient Referral
- Medical Records Verification
- Medical Charting
Languages
English
Full Professional
FARSI
Full Professional
Timeline
HOME HEALTH INTAKE ASSISTANT,
DELANO HOME HEALTH CARE INC.
03.2022 - 11.2023
Home Health Program Coordinator
La Family Home Health Care Inc.
03.2021 - 11.2021
Associate of Arts - Biology
Los Angeles Pierce College
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