ARSHVIR SINGH TIWANA
Brampton,Ontario
Summary
Experienced professional with over 4 years of service and support experience seeking a role where interpersonal and technical skills are utilized to deliver high-quality solutions and acquire new skills. Possessing a personable, friendly, and solution-oriented approach, I excel in both individual and team roles. A strong passion for training and mentoring new staff on company objectives drives my success. Additionally, I thrive on building relationships, cultivating partnerships, and driving business growth.
Overview
2025
2025
years of professional experience
Work History
Yard Specialist
Amazon YYZ3
09.2021 - Current
- Always prioritizing the standard work and owning tasks.
- Creating and promoting safe workplace environment for my team.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Identified areas of improvement through regular performance evaluations, driving continuous growth within the team members.
- Finding barriers in process paths by deep-diving, collecting data from cross-functional teams as well to reach daily targets safely.
- Excellent communication skills (verbal and written)
- Doing multi-tasking while maintaining company standard policies
Shift Supervisor
Tim Hortons
01.2019 - 01.2021
- Performed effectively in storefront and drive-thru
- Always made effort in maintaining drive-thru service times
- Drove sales and add-on purchases by promoting specific item options to customers
- Maximize customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
- Always maintained and cleaned service area to ensure food quality
- Trained over 10 new employees at taking guests order and helping in food preparation as well
- Paying attention while handling cashing, accepting cheques or taking credit/debit transactions at server stations
- Ensuring all restaurant standards are being maintained
- Encourages a productive work environment and motivates all team members to meet goals
- Assisting employees and covering various positions whenever required
- Ensuring each employee following proper cash handling techniques according to Company guidelines
- Interaction with customers to assure the customer satisfaction
- Reporting all the shift documentation at the end of every shift
Volunteer
Conestoga College
- Worked as a volunteer to help new students
- Showing campus area, introducing them to college services, building their schedules and helping them in residency
- Did fund raise at Conestoga College for the poor children as a part of a course project
Part-time Employee
TG-Minto and DYNA-MIG
- Worked on car-interior parts and molding machines
- Operated small tools for interior finishing
- Making production sheet and reporting to supervisor
Education
Business Administration Management -
Conestoga College
Kitchener, Ontario01.2018
Skills
- Excellent writing and communications skills
- Sustaining chat group communication
- Good with Microsoft Office products
- Strong Analytical skills
- Teamwork
- Independent work
- Ability to work in fast environment
- Physical fitness activities
- Book reading
- Movies
- Passion for learning
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
Hobbies and Interests
- Travelling
- Camping
- Physical fitness activities
- Book reading
- Movies
- Passion for learning
Volunteer Experience
Volunteer, Conestoga College, Helping new students, Showing campus area, Introducing college services, Building schedules, Fundraising for poor children
Timeline
Yard Specialist
Amazon YYZ3
09.2021 - Current
Shift Supervisor
Tim Hortons
01.2019 - 01.2021
Volunteer
Conestoga College
Part-time Employee
TG-Minto and DYNA-MIG
Business Administration Management -
Conestoga College
Similar Profiles
Rupinder KaurRupinder Kaur
Yard Specialist- Transportation Operations Mgmt at AMAZON(YYZ4), HERITAGE ROAD, BRAMPTONYard Specialist- Transportation Operations Mgmt at AMAZON(YYZ4), HERITAGE ROAD, BRAMPTON
Mohamed MatanMohamed Matan
Pit Machine Operator at Amazon Yyz7Pit Machine Operator at Amazon Yyz7
Shivam BhardwajShivam Bhardwaj
Warehouse Associate at Amazon Fulfillment Centre-YYZ3Warehouse Associate at Amazon Fulfillment Centre-YYZ3
Dhruv KalyanDhruv Kalyan
Delivery Associate at Ontario Cash & CarryDelivery Associate at Ontario Cash & Carry
Gaurav BehalGaurav Behal
DISPATCHER AND DELIVERY DRIVER at Amazon Delivery CenterDISPATCHER AND DELIVERY DRIVER at Amazon Delivery Center