Accomplished Information Technology Specialist with 15 years of experience in managing, troubleshooting, and optimizing IT systems and solutions. Skilled in ensuring operational efficiency, enhancing system security, and implementing cutting-edge technologies to meet business objectives.
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
HARRIS RANCH BEEF COMPANY
02.2024 - Current
Provided technical support to end-users for hardware and software issues, resolving many tickets daily within SLA timeframe
Collaborated with cross-functional teams to design and implement IT solutions that improved operational efficiency
Performed regular system backups and disaster recovery procedures to ensure business continuity
Upgraded hardware components such as RAM, hard drives, and processors to improve system performance
Configured virtualization technologies such as VMware or Hyper-V for server consolidation purposes
Administered Active Directory services including user account management, group policy implementation, and domain controller maintenance
Deployed antivirus software across the organization's network to safeguard against malware infections
Assisted in the planning and execution of technology projects such as network upgrades or software migrations
Collaborated with vendors on procurement of new hardware/software ensuring cost-effectiveness without compromising quality or functionality
Monitored network traffic using tools like Wireshark or SolarWinds for performance optimization purposes
Performed regular system updates and patches to ensure optimal performance and security
Configured and supported VoIP phone systems for internal communication needs
Information Technology Specialist
Faraday Future
04.2023 - 02.2024
Implement and maintain IT infrastructure to support day-to-day operations in an electric car manufacturing environment
Collaborate with cross-functional teams to integrate and optimize IT solutions for production processes
Ensure cybersecurity measures are in place to protect sensitive data and maintain the integrity of IT systems
Manage and administer servers, networks, and other IT resources to ensure optimal performance
Provide technical support for automation systems used in the electric car production line
Conduct regular system audits and updates to enhance efficiency and security
Assist in the planning and execution of IT projects to support the plant's growth and development
Collaborate with external vendors to procure and integrate IT hardware and software solutions
Computer Tech/Camera System Installer
Wifieye
09.2022 - 03.2023
Install and configure mobile security camera systems at client locations, ensuring optimal functionality and performance
Conduct on-site surveys to identify optimal camera placement and solar panel positioning for maximum efficiency
Troubleshoot and resolve technical issues related to security camera systems, both remotely and on-site
Integrate and configure solar power solutions to support off-grid camera installations
Provide training to clients on the operation and maintenance of security camera systems
Conduct routine maintenance and inspections of installed camera systems to ensure long-term reliability
Liaise with vendors to procure necessary hardware and software components for camera installations
Technology Specialist/Network Administrator
Community Services & Employment Training
01.2011 - 07.2022
Installed, configured, and maintained desktop hardware and software
Diagnosed and resolved hardware and software issues for end-users
Collaborated with IT professionals to integrate desktop systems seamlessly
Provided technical support and training to end-users
Conducted regular system upgrades and maintenance
Managed inventory of desktop equipment and peripherals
Designed and implemented scalable network solutions
Monitored and optimized network performance
Troubleshoot and resolve network issues
Implemented security measures to protect the organization's network
Collaborated with IT professionals on network-related projects
Installed, configured, and maintained server hardware and software
Monitored server performance and troubleshooted issues
Implemented security measures to protect server infrastructure
Collaborated with IT professionals on server-related projects
Conducted regular server backups and ensured data integrity
Education
Technology courses -
College of the Sequoias
Visalia, CA
12.2016
Skills
Great Customer Service
IT Management
Mac
Microsoft Office Suite
Project Management
Manage Google Suite
Low voltage
TCP/IP
VoIP
Computer hardware
Active Directory
Network Firewalls
Microsoft Windows Server
Help Desk
VMWare
Technical support
TCP & UDP
Firewall
LAN protocols
End user support
Hardware installations
Certification
CompTIA Network+
CompTIA +
Timeline
Information Technology Specialist
HARRIS RANCH BEEF COMPANY
02.2024 - Current
Information Technology Specialist
Faraday Future
04.2023 - 02.2024
Computer Tech/Camera System Installer
Wifieye
09.2022 - 03.2023
Technology Specialist/Network Administrator
Community Services & Employment Training
01.2011 - 07.2022
CompTIA Network+
CompTIA +
Technology courses -
College of the Sequoias
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