Experienced Sales and Operations manager that swiftly adapts to new situations, company cultures and work processes. Skillful in driving sales and customer relationships. Expert at streamlining processes and driving teams to meet targets. Strong proficiency in point-of-sale system operation paired with superior customer service and communication abilities. Expert in training and development and staff management.
Overview
25
25
years of professional experience
Work History
Account Executive- Uniform and Workplace Supplies
Vestis Corp
01.2025 - Current
Generate new business and secure accounts within assigned territory, contributing to overall company growth.
Cultivate strong relationships with existing and potential clients, through regular follow-ups.
Manage Salesforce and CRM systems to track sales activities, customer interactions.and pipeline progress, ensuring accurate forecasting and reporting.
Follow a structured sales process, making over 200 outbound calls and 50 in person prospecting visits a week.
Identified and cultivated leads through networking and referrals to drive sales opportunities and expand the customer base.
Sales Representative
PepsiCo
04.2012 - 07.2024
Serviced major accounts like Vanderbilt University and HCA healthcare adding $50,000 a month In Sales.
Worked in different roles at PepsiCo, which included Small Format Sales, and acquiring new businesses.
Serviced 15 to 20 accounts on a daily basis.
Managed ordering and inventory control to ensure optimal stock levels and minimize product shortages for smooth sales operations at Pepsi.
Provided exceptional customer service by addressing inquiries, concerns, or issues promptly.
Developed sales strategies to achieve monthly and quarterly targets.
Store Manager
Aldi Foods
11.2007 - 03.2012
Managed daily store operations to ensure efficiency and productivity.
Led a team of 20+ employees to maintain focus on performance, achieving targets and providing great customer service.
Monitored budgets and implemented effective loss prevention and inventory management strategies to achieve financial and operational goals.
Assisted District Manager with recruiting and hiring.
Hands on manager that took pride In leading by example.
Executive Team Leader Sales and Human Resources
Target
10.2000 - 11.2007
Led a high-performing team of 45 associates, driving sales growth year-over-year.
Held multiple positions, including Human Resources Team Leader at Target, where I focused on recruitment, employee development, and cultivating a positive workplace culture to enhance team performance.
Served as interpreter and translator for Spanish speaking employees.
Utilized sales data to optimize inventory placement, resulting in increased sales conversions.
Cultivated a positive work environment, achieving a reduction in employee turnover through recognition and engagement initiatives.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT
11.2024
Skills
Sales expertise
Bilingual English/Spanish
Account Management
Salesforce
Customer Service
Microsoft Office
Human Resources
New business opportunities
Accomplishments
• Acquired 40+ new business accounts at Pepsi generating extra $35,000 monthly revenue