Artavious Wright
Rocky Mount,NC
Summary
Hardworking employee enthusiastic about learning the Desired work field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Online Grocery Pickup
Walmart
03.2023 - Current
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Delivery Driver/Crew Member
Pizza Hut
01.2023 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Took orders, prepared meals and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
Crew Member
Taco Bell
05.2022 - 01.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Team Leader
Bojangles' Famous Chicken 'n Biscuits
07.2019 - 05.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Member
Pizza Inn Restaurant
03.2018 - 04.2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma -
Rocky Mount High School
Rocky Mount, NC06.2018
Skills
- Heavy Hauling
- Service Delivery
- Logistics Knowledge
- Customer Service
- Time Management
- Critical Thinking
- Active Listening
- Food Delivery
- Customer Relationships
- Contactless Deliveries
- GPS and Route Planning
- Inventory and Stocking
Timeline
Online Grocery Pickup
Walmart
03.2023 - Current
Delivery Driver/Crew Member
Pizza Hut
01.2023 - 02.2023
Crew Member
Taco Bell
05.2022 - 01.2023
Team Leader
Bojangles' Famous Chicken 'n Biscuits
07.2019 - 05.2022
Team Member
Pizza Inn Restaurant
03.2018 - 04.2018
High School Diploma -
Rocky Mount High School