Arteasa Kindall
Kansas City,MO
Summary
Experienced in customer and client service, I have also developed a passion for cleanliness and health. Goal is to contribute to a company's success by providing exceptional service to their most valuable asset: customers. With unwavering loyalty and consistency in tone and mannerisms, consistently delivers on time and brings a creative and customer-centric approach to work. Known for upbeat and positive demeanor, genuinely enjoys assisting others and thrives in a helping role. Quick learner who easily follows directions, ensuring seamless execution of tasks.
Overview
13
13
years of professional experience
Work History
Housekeeper/laundry Aide
Alpine Breeze Health and Wellness
Raytown, MO
05.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
EVS Technician
Liberty Hospital
Liberty Missouri
11.2022 - 03.2024
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
Housekeeper
A Greenway Home Cleaning
Kansas City, MO
07.2021 - 10.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Resident Assistant
Benton House
Kansas City, MO, US
09.2020 - 07.2021
- Provided support to elderly clients in managing day-to-day tasks, upkeep, and well-being.
Customer Service Representative
The Results Companies
Kansas City, MO, US
02.2019 - 08.2020
- Represented customers effectively while employed at The Results Companies.
- Serviced vehicles equipped with OnStar feature.
- Delivered effective customer service to individuals facing accident-related or navigational challenges.
Customer Service Representative
Asurion
Kansas City, MO, US
09.2015 - 01.2017
- Provided customer support for Asurion insurance agency.
- Handled telephonic inquiries for insurance matters.
- Resolved phone replacement issues by evaluating specific circumstances and applying appropriate solutions.
Clerk
Dollar General
Shawnee, KS, US
10.2014 - 08.2015
- Maintained cleanliness and upkeep of the store while addressing customer concerns.
Server
Olive Garden
Kansas City, MO, US
02.2014 - 09.2014
- Provided meals and drinks to guests in a timely manner.
- Managed high customer volume with efficient multitasking.
Head Cashier
Pizza Hut Corporation
Overland Park, KS, US
07.2012 - 02.2014
- Served up to 60 customers daily while maintaining store cleanliness.
Education
Associate - Medical Billing & Coding
National American University
Overland Park, KS01.2014
Diploma -
Marinello School of Beauty
Overland Park, KS01.2013
Skills
- 10 Key Data Entry
- Customer Service
- Cashier
- Food Preparation
- Inbound Calls
- Processing Credit Cards
- Resolving Customer Disputes
- Outbound Calls
- Processing Checks
- Type 40 WPM
- Microsoft Office
- Cleaning
- Sanitizing
- Laundry skills
- Timely
- Efficient
- Diligent
- Detail oriented
Personal Information
- Authorized To Work: US for any employer
- Title: Clerk
Timeline
Housekeeper/laundry Aide
Alpine Breeze Health and Wellness
05.2024 - Current
EVS Technician
Liberty Hospital
11.2022 - 03.2024
Housekeeper
A Greenway Home Cleaning
07.2021 - 10.2022
Resident Assistant
Benton House
09.2020 - 07.2021
Customer Service Representative
The Results Companies
02.2019 - 08.2020
Customer Service Representative
Asurion
09.2015 - 01.2017
Clerk
Dollar General
10.2014 - 08.2015
Server
Olive Garden
02.2014 - 09.2014
Head Cashier
Pizza Hut Corporation
07.2012 - 02.2014
Associate - Medical Billing & Coding
National American University
Diploma -
Marinello School of Beauty