Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
3
3
years of post-secondary education
13
13
years of professional experience
1
1
Language
Work History
Title Recording Officer
Riverside Abstract, LLC
Brooklyn, NY
01.2019 - Current
Performed data entry and other administrative tasks to keep records and files organized and accurate.
Communicated with customers to resolve common title issues.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Received and processed paperwork for title insurance- deeds, mortgages, assignments, terminations, etc.
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Organized and prepared tax and title documents to transfer ownership of property.
Collected taxes and fees, submitted payments and issued receipts.
Analyzed title documents to identify potential issues and resolve any discrepancies.
Created legal documents such as deeds, transfer forms, UCCS and satisfactions.
Director of New Order Coordination
Riverside Abstract, LLC
BROOKLYN, NY
2013.03 - 2019.01
Managed time efficiently in order to complete all tasks within deadlines.
Worked well in a team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
COSTUMER SERVICE REPRESENTATIVE
AMERICAN KENNEL CLUB
NEW YORK, NY
09.2010 - 03.2013
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Followed up with customers about resolved issues to maintain high standards of customer service.
Trained new personnel regarding company operations, policies and services.
Skills
Communication
Complex Problem-Solving
Handling Complaints
Data Verification
Insurance Knowledge
Client Correspondence
Efficient Service
Scheduling Databases
Customer Interaction
Order Preparation and Processing
Education
Bachelor of Arts - Psychology
Brooklyn College Academy
Brooklyn, NY
09.2018 - 09.2021
Certification
Valid Notary Public commission in the State of New York until 01/2026.