Artem Fayzullin
Los Angeles,CA
Summary
Dynamic and results-driven professional with proven expertise in customer service and team collaboration, honed at Starbucks and AsiaMix. Excelled in fostering positive environments and enhancing customer loyalty through meticulous attention to detail and effective public speaking. Skilled in equipment maintenance and inventory management, demonstrating a blend of technical aptitude and stress resistance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Los Angeles, CA
05.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Packaged bagels, muffins and other food items for customer purchase.
- Promoted additional items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Kindergarten Assistant
Montessori For All
Moscow
06.2022 - 09.2022
- Played games with students to increase understanding of subjects.
- Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students.
- Helped teacher prepare instructional material and displays.
Barista, Bartender
AsiaMix
Moscow
06.2020 - 06.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Bachelor Biology - Biology
Santa Monica College
Santa Monica, CABachelor - Diplomacy
Moscow State University
Moscow 06.2022
High School Diploma -
Lyceum “Podmoskovniy”
Moscow06.2019
High School Diploma -
James Monroe High School
North Hills, CA06.2018
Skills
Punctual
Stress resistant
Speak & listen effectively/ confidently speak in public
Careful to details
Accept responsibilities/provide well thought solutions
Certification
Food Safety Training and Certification-California Food Handlers Course
Languages
Russian
Native or Bilingual
Spanish
Limited Working
French
Limited Working
Timeline
Barista
Starbucks
05.2023 - 06.2024
Kindergarten Assistant
Montessori For All
06.2022 - 09.2022
Barista, Bartender
AsiaMix
06.2020 - 06.2022
Bachelor Biology - Biology
Santa Monica College
Bachelor - Diplomacy
Moscow State University
High School Diploma -
Lyceum “Podmoskovniy”
High School Diploma -
James Monroe High School