Artemisa Gaxiola
Dallas,TX
Summary
Patient-oriented Pharmacy Technician with 20 yrs of extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy analytic . Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Population Health Pharmacy Technician
Southwestern Health Resources
Farmers Branch, TX
07.2021 - 12.2023
- Collaborated with Pharmacist in new project such as Pilot program for new clinic's Medicare STARS program with over 1000 outreaches and analytical data, increased clinic from 2 stars to 4 for the year of 2022.
- Served as an initial point of contact and facilitate timely and accurate preparation of Consultative Service Referrals/TOC's for pharmacists by independently obtaining medication history (i.e., drug, dose, route, frequency, indications), verification of eligibility, formulary and benefit information, and verification of allergies. Ensure all elements are appropriately captured and documented for review.
- Performed telephonic and written outreach to members and providers/pharmacies to address medication non-adherence, medication reconciliations, or other drug utilization activities to improve member and quality outcomes.
- Worked collaboratively with internal teams including our clinical pharmacy team, Care Transformation team, and Quality teams on projects and ensure seamless communications occur both internally and externally as needed.
Pharmacy Technician
County of Santa Barbara Public Health Pharmacy Department
Santa Barbara, CA
12.2018 - 03.2020
- Preformed 340B audits for non-contracted pharmacies and contracted pharmacies.
- Assured orders were processed for non-contracted 340B pharmacies.
- Tracked and documented audit for 340B prescriptions from non-contracted and in house pharmacies in patients EHR to meet 340B guidelines.
- Managed internal pharmacy audits for third party and 340B program.
- Reconciliation of explanation of benefits.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
Pharmacy Technician
County Of Santa Barbara Public Health pharmacy Department
Lompoc, CA
11.2007 - 08.2017
- Assisted customers with prescription refills and inquiries.
- Provided customer service, answering phone calls and responding to emails.
- Maintained accurate records of prescriptions filled and medications dispensed.
- Verified insurance coverage for patients' medications.
- Internal Pharmacy Audits on 3rd party billing.
- Reconcile EOB'S.
- 340B Report processing.
- Internal 340B compliance audits for non-contracted and contracted pharmacies.
- Internal 340B Rb's Audits for contracted pharmacies and non-contracted.
SR. Pharmacy Tech
Walgreens
Lompoc, CA
04.2003 - 02.2008
- Conducted daily inventory of pharmaceuticals and medical supplies.
- Processed third-party insurance claims for reimbursement of medications.
- Assisted patients with questions regarding their medications or health concerns.
- Organized workflow within the pharmacy department by assigning tasks appropriately among staff members.
Pharmacy Technician/clerk
Longs Drugs Pharmacy
Lompoc , CA
09.1998 - 04.2003
- Managed filing of prescriptions, both electronically and manually.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
Some College (No Degree) -
Lompoc High School
Skills
Customer service-oriented mindset, motivated problem solver and decision-maker
Ability to handle projects in timely maner
Able to learn and navigate proficiently with in multiple computer systems
Experience in EMR documentation
Highly organized and detail-oriented
Experience with Windows-based software applications including Word, Excel, and MS Access
- Insurance Verification
- Insurance Billing Expert
Languages
English
Full Professional
Spanish
Full Professional
Certification
- PTCB CERTIFIED.
- Texas State Board Certified.
- California State Board Certified.
References
References available upon request.
Timeline
Population Health Pharmacy Technician
Southwestern Health Resources
07.2021 - 12.2023
Pharmacy Technician
County of Santa Barbara Public Health Pharmacy Department
12.2018 - 03.2020
Pharmacy Technician
County Of Santa Barbara Public Health pharmacy Department
11.2007 - 08.2017
SR. Pharmacy Tech
Walgreens
04.2003 - 02.2008
Pharmacy Technician/clerk
Longs Drugs Pharmacy
09.1998 - 04.2003
Some College (No Degree) -
Lompoc High School