Summary
Overview
Work History
Education
Skills
Timeline
Generic

Artemus Telles

El Paso,TX

Summary

Dynamic and results-driven professional with extensive experience as a Fiber Optic Manager and Structured cabling Manager at Electric Supply Source. Proven track record in enhancing customer satisfaction and leading teams to achieve operational excellence. Skilled in project management and conflict resolution, with a strong focus on delivering high-quality service and fostering positive work environments. Great customer base with the City of El Paso and other customer contacts through out the City and County of El Paso, to include cliental base with majority of the local Hospitals and clinics.

Overview

6
6
years of professional experience

Work History

Structured Cabling, Fiber Optic Manager

Electric Supply Source
11.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Cable Division Manager

Phi-Tech LLC.
05.2021 - 11.2024
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
  • Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
  • Controlled costs by streamlining operations and reducing waste.
  • Fostered a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
  • Established clear and consistent policies and procedures.
  • Built strong relationships with key stakeholders to enhance collaboration efforts both internally and externally.
  • Implemented customer feedback system that led to noticeable improvement in client satisfaction and loyalty.
  • Coordinated cross-functional teams to complete projects on time and within budget constraints.
  • Led negotiations with key suppliers, securing favorable terms that improved bottom line.
  • Led division through period of significant organizational change, maintaining focus and achieving key objectives.

Project Manager

EpTECH
02.2019 - 05.2021
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.

Education

High School Diploma -

Socorro High School
Socorro,Tx
06-2001

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Project management
  • Project planning
  • Performance management
  • Conflict resolution
  • Fiber optic splicing
  • Security camera installer
  • State of Texas Security Licensed

Timeline

Structured Cabling, Fiber Optic Manager

Electric Supply Source
11.2024 - Current

Cable Division Manager

Phi-Tech LLC.
05.2021 - 11.2024

Project Manager

EpTECH
02.2019 - 05.2021

High School Diploma -

Socorro High School

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Artemus Telles