Artesha Gills
Carol Stream,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Motivated and adaptable professional with a solid foundation in both academic achievements and practical experiences. Known for a diligent work ethic, I excel in fast-paced environments where attention to detail and time management are critical. With a commitment to continuous learning, I leverage my strong communication and problem-solving skills to navigate challenges effectively. Experienced in collaborating with diverse teams to achieve common goals, I am eager to contribute my expertise and drive tangible results in a dynamic work setting.
Overview
4
4
years of professional experience
Work History
Driver
First Student Transportation
09.2023 - Current
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Telemarketer
SMS
01.2022 - 08.2023
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Asked pertinent questions to understand customer requirements.
- Qualified leads and set up customer appointments for outside sales team.
- Set up appointments with interested customers according to schedule availability.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Completed daily cold calling and outreach to build sales pipeline.
Package Handler
Amazon
05.2020 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
John Marshall Metropolitan High School
3250 W Adam St 06.2018
Skills
- Transportation
- Customer Service
- Data Entry
- Sales Pitches
- Multitasking
- Problem Solving
- Excellent Communication
- Positive Attitude
- Organizational Skills
- Relationship Building
- Appointment Scheduling
- Team Leadership
Languages
English
Full Professional
Timeline
Driver
First Student Transportation
09.2023 - Current
Telemarketer
SMS
01.2022 - 08.2023
Package Handler
Amazon
05.2020 - 09.2021
High School Diploma -
John Marshall Metropolitan High School