Arteyanna Hughes
Red Rock,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Receptionist
GT Distributors
02.2024 - Current
- Answer inquiries via phone, email, or chat, handle complaints, and maintaining customer records. This role requires strong communication, problem-solving, empathy, and organizational skills.
- Prepare quotes manage returns similar to roles in retail and wholesale environments.
- Provide information on products and services to customers.
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Customer Service Representative
Austin Regional Clinic
08.2020 - 02.2023
- Help customers with complaints and questions, give customers information about procedures and billing as well as Schedule appointments fax documents and take payments.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Daycare Worker
Court Yard Daycare
07.2019 - 09.2020
- Helped with general childcare duties such as teaching them manners, as well as a variety of different childhood skills.
- Educated toddlers on daily habits such as eating, resting, and toilet training.
- Successfully completed daily tasks given by provider
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High school diploma -
Rainbow Continuing Education
San Antonio, TX01-2025
Skills
- Complaint resolution
- Scheduling
- Account updating
- Key holder experience
- Live chat support
- Grammar
- Health and safety
- Safety and supervision
- Rapport building
- Social development
- Child assessment
- Age-appropriate activities
- Activities planning
- Parent-teacher collaboration
- Curriculum planning
- Early childhood development
- Developmental milestones
Timeline
Receptionist
GT Distributors
02.2024 - Current
Customer Service Representative
Austin Regional Clinic
08.2020 - 02.2023
Daycare Worker
Court Yard Daycare
07.2019 - 09.2020
High school diploma -
Rainbow Continuing Education
Section name
Authorized to work in the US for any employer