Art Hero Liangco
West Covina,CA
Summary
Adept Lead Sales Technician with a proven track record at Orkin Pest Control, enhancing customer satisfaction and retention through expert problem-solving and friendly service. Skilled in competitor analysis and sales training, I excel in both technical production and customer experience enhancement, demonstrating a keen ability to boost sales and team proficiency.
Overview
8
8
years of professional experience
Work History
Lead Sales Technician
Orkin Pest Control
San Dimas, CA
01.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Kept records of parts and equipment used in projects to update inventory.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Warehouse Worker
American Paper and plastics
City Of Industry, CA
02.2017 - 12.2020
- Loaded or unloaded deliveries and shipments, taking care to avoid damage and safety risks.
- Followed related safety regulations, contract requirements, company policies and operating procedures.
- Inspected crane mechanisms and lifting accessories to maintain functionality and identify malfunctions.
Education
High School Diploma -
IJLA
Philippines06-2016
Some College (No Degree) - Dental Assisting
American Career College
CASkills
- Competitor analysis
- Sales training
- Technical production
- Lead prospecting
- Competitor research
- Product demonstration
- Customer retention
- Product and service sales
- Inside and outside sales
- Personnel training
- Customer experience enhancement
Timeline
Lead Sales Technician
Orkin Pest Control
01.2022 - Current
Warehouse Worker
American Paper and plastics
02.2017 - 12.2020
High School Diploma -
IJLA
Some College (No Degree) - Dental Assisting
American Career College
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