Nig'el Burnett
Los Angeles,CA
Summary
Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.
Overview
10
10
years of professional experience
Work History
Sales Lead/Lead Brand Ambassador
TryScents
Atlanta, GA
11.2015 - 07.2023
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Assisted in developing promotional materials such as brochures, flyers.
- Prepared detailed forecasts for future sales volumes based on past trends.
Mobile Expert
T-Mobile
Pasadena, California
01.2022 - 11.2022
- Analyzed customer feedback reports to identify areas where improvements can be made in terms of product design or functionality.
- Tracked sales trends within the industry to stay informed about the newest technologies and products available.
- Demonstrated the use of various applications on mobile devices such as email, messaging, music, photos.
Sales Associate/Sales Lead
Bath & Body Works
Indianapolis, Indiana
03.2013 - 01.2017
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
Education
High School Diploma -
Lawrence Central High School
Indianapolis, IN05-2010
Skills
- Key Account Management
- Sales closing
- Stockroom Management
- Competitor Analysis
Timeline
Mobile Expert
T-Mobile
01.2022 - 11.2022
Sales Lead/Lead Brand Ambassador
TryScents
11.2015 - 07.2023
Sales Associate/Sales Lead
Bath & Body Works
03.2013 - 01.2017
High School Diploma -
Lawrence Central High School