ARTHUR AGUSTIN
Registered Alcohol and Drugs Counselor 1
LOS ANGELES,CA
Summary
Dynamic Registered Alcohol and Drug Trainee 1 and AOD Counseling Intern at Second Chance, Inc, where I honed leadership qualities and technical skills, including proficiency in Microsoft Word & Excel.
Excelled in fostering client trust, improving recovery outcomes, and adeptly managed documentation, showcasing a commitment to results through innovative treatment planning and effective team collaboration with supervisor.
Overview
12
12
years of professional experience
30
30
years of post-secondary education
Work History
Recruitment and and Training Specialist
Creative Resources, LLC
03.2019 - 01.2024
- Recruited, onboarded, and trained a diverse fleet of rideshare drivers, ensuring high standards of service and compliance with company policies.
- Developed and implemented strategic mapping and scheduling systems to optimize driver routes, enhancing operational efficiency and maximizing earnings potential for drivers.
Registered Alcohol and Drug Trainee 1
Second Chance, Inc
05.2015 - 12.2019
- Shadowed senior team members to learn all related jobs and tasks.
- Generated reports detailing findings and recommendations.
- Assisted clients in developing healthy coping mechanisms by identifying triggers and practicing alternative responses during counseling sessions.
- Led relapse prevention groups, teaching clients essential skills needed for long-term sobriety success.
- Developed strong rapport with clients through empathetic listening skills, fostering trust within therapeutic relationships.
- Developed appropriate treatment plans and kept ongoing records of treatment.
- Facilitated therapy groups and individual counseling sessions.
- Conducted thorough assessments of new clients to identify an appropriate level of care and services needed for successful recovery.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Kept accurate and detailed records to track and document client progress.
- Interacted with clients under supervision to support treatment plan objectives.
AOD Counseling Intern
Second Chance, Inc
09.2013 - 05.2015
- Contributed to a positive treatment culture with the AOD supervisor by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
- Provided crisis intervention services with a supervisor when needed, ensuring the safety and well-being of clients during difficult moments.
- Supported clients in navigating legal or social service systems as necessary with case managers during their recovery process.
- Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
Program Facilitator Intern/Resident
CURA, Inc.
09.2011 - 08.2013
- Increased participant engagement by utilizing interactive tools and incorporating feedback into program improvements.
- Evaluated program progress regularly, making data-driven decisions to modify and enhance content as needed.
- Maintained accurate records of participant progress, providing actionable insights for future programming adjustments.
- Assisted in grant writing efforts, securing crucial funding for the continuation of vital programs and services.
- Created an inclusive environment where all individuals felt respected, valued, and supported in their pursuit of professional growth opportunities.
- Collaborated with team members to develop targeted strategies for reaching program goals.
- Managed a diverse group of participants, ensuring individual needs were addressed while fostering a positive group dynamic.
- Streamlined processes for more efficient program facilitation, reducing administrative tasks.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Education
Master of Science - Integrative Social Work
University of Southern California
Los Angeles, CA 09.2024 - Current
Associate of Arts - Community Social Services/Substance Abuse
Merritt College
Oakland, CA 09.2012 - 05.2024
Continuing And International Education Certificate - Chemical Dependency Studies - CAADAC Track
California State University - East Bay
Hayward, CA 09.2013 - 05.2024
Bachelor of Science - Business Administration
University of California, Berkeley
Berkeley, CA 09.1980 - 05.2024
Skills
- Team Collaboration
- Documentation And Reporting
- Leadership Qualities
- Technical skills
- Cross-cultural understanding
- Proficient in Microsoft Word & Excel
Timeline
Master of Science - Integrative Social Work
University of Southern California
09.2024 - Current
Recruitment and and Training Specialist
Creative Resources, LLC
03.2019 - 01.2024
Registered Alcohol and Drug Trainee 1
Second Chance, Inc
05.2015 - 12.2019
Continuing And International Education Certificate - Chemical Dependency Studies - CAADAC Track
California State University - East Bay
09.2013 - 05.2024
AOD Counseling Intern
Second Chance, Inc
09.2013 - 05.2015
Associate of Arts - Community Social Services/Substance Abuse
Merritt College
09.2012 - 05.2024
Program Facilitator Intern/Resident
CURA, Inc.
09.2011 - 08.2013
Bachelor of Science - Business Administration
University of California, Berkeley
09.1980 - 05.2024