Arthur Allen Jr
Galloway,NJ
Summary
Reliable casino cage cashier with 3+ years of experience. Successful at accurately cashing, processing and redeeming chips, tokens, personal checks, debit and credit card transactions. Honest, mathematically-inclined and articulate Sportsbook Ticket Writer with over one year of experience working in the Sportsbook field. Collected bets, computed and verified amounts and monitored gaming floor. Meticulous Security Specialist successful at overseeing building and personal security for Bally's property. Proficient in monitoring grounds, checking CCTV, and screening people and items. Prepared to bring two years of security experience. Focused Amazon Prime Delivery Driver successful at handling continuous work across localized and larger zones. Meeting tight schedule demands by planning routes well and anticipating potential roadblocks. Flexes easily with changing assignments, customers and weather. Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. As a person I'm organized, detail- oriented, upbeat and positive, team player and efficient.
Overview
9
9
years of professional experience
Work History
Fedex Delivery Driver
FedEx
vineland
10.2022 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Utilized street maps to plan and determine most efficient routes.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
Prime Delivery Driver
Amazon
Trenton, NJ
11.2021 - 10.2022
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Directed and balanced loads to reduce on-road incidents.
- Submitted accurate invoices, shipping paperwork and logs to support timely record-keeping.
- Maintained safe driving habits to protect property and general public on roadways.
Security Specialist
Bally's Atlantic City
Atlantic City, NJ
12.2019 - 11.2021
- Analyzed network structures, inspected firewalls and tested software permissions.
- Presented reports, findings and recommendations to upper management and relayed information regarding potential threats.
- Ran routine security checks, suggesting improvements as necessary.
- Trained new security officers on safety protocols and company standards.
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files quickly and accurately.
- Wrote detailed reports regarding daily security activities and notable incidents.
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
Sportsbook Ticket Writer
Harrah's Casino
Atlantic City, NJ
12.2018 - 12.2019
- Answered patron questions about game rules and casino policies to promote positive customer service and brand loyalty.
- Maintained optimal records by collecting cash and bets and accurately verified and recorded amounts.
- Monitored gaming floor and directed patrons to open seating.
- Secured player bets prior to starting gameplay.
- Addressed patron issues and quickly resolved complaints.
- Monitored daily sporting events and knowledgeable in verse sports
Cage Cashier
Harrah's Atlantic City
Atlantic City, NJ
09.2015 - 12.2018
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Redeemed coins and tokens for cash at customer request.
- Completed all gaming forms and reports and assisted customers with credit-related problems.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Greeting customers with an upbeat and positive attitude being as helpful as possible.
- Sold casino chips, tokens or tickets.
- Maintained confidentiality of customers' transactions.
- Processed patron payouts, check-cashing and credit advances.
Education
High School Diploma -
Absegami High School
Galloway, NJ2014
not completed - Cybersecurity Analyst
Atlantic Cape Community College
Mays Landing, NJSkills
- Cash balancing
- Credit card authorizations
- High volume transactions
- Friendly people person
- Hands on learner
- Work well under pressure
- Customer service experience
- Proactive and resourceful
- Active listening
- Card inspection
- Currency exchange
- Background in security investigation
- Patrolling
- Vigilant and watchful
- Security procedures knowledge
- Premises surveillance
- Cargo handling
- Dependable and reliable
- Vehicle inspections
- First Aid/CPR
- DOT Compliance
- Load Balancing
- Cargo Handling
- GPS Navigation
- Safe Driver Training
- Local routes understanding
- Excellent sense of direction
- Route Planning
- Loading and unloading
- Attention to Detail
Timeline
Fedex Delivery Driver
FedEx
10.2022 - Current
Prime Delivery Driver
Amazon
11.2021 - 10.2022
Security Specialist
Bally's Atlantic City
12.2019 - 11.2021
Sportsbook Ticket Writer
Harrah's Casino
12.2018 - 12.2019
Cage Cashier
Harrah's Atlantic City
09.2015 - 12.2018
High School Diploma -
Absegami High School
not completed - Cybersecurity Analyst
Atlantic Cape Community College