Results-driven Store Manager with expertise in customer service and team building. Proven track record in inventory management and staff training, enhancing operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Manager
Popeye's® Louisiana Kitchen
Portsmouth, VA
04.2016 - Current
Managed daily operations and staff scheduling for efficient store performance.
Trained and developed team members to enhance service quality and teamwork.
Oversaw inventory management, ensuring stock levels met demand consistently.
Implemented store promotions to increase customer engagement and sales.
Ensured compliance with health and safety regulations in food preparation areas.
Coordinated with suppliers to maintain optimal product availability and freshness.
Enhanced customer experience through effective conflict resolution and service training.
Store Manager
Dunking' Donuts
Richmond, VA
06.2020 - 06.2022
Managed daily operations and staff scheduling for efficient store performance.
Trained and developed team members to enhance service quality and teamwork.
Oversaw inventory management, ensuring stock levels met demand consistently.
Education
Associate of Science - Business Administration And Management
Strayer University
Richmond, VA
Skills
Customer service
Team building
Inventory management
Staff training
Payroll management
Employee retention strategies
Timeline
Store Manager
Dunking' Donuts
06.2020 - 06.2022
Store Manager
Popeye's® Louisiana Kitchen
04.2016 - Current
Associate of Science - Business Administration And Management