Summary
Overview
Work History
Education
Timeline
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Arthur Chestand

Chicago,IL

Summary

Customer Service Representative. Excellent leader and upbeat team player with 17 years of related experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

49
49
years of professional experience

Work History

Dentist

Self Employed/Elite Dental Center
01.1991 - 06.2023
  • Educated patients on proper oral hygiene practices, resulting in improved overall dental health.
  • Created individualized treatment plans to maintain or restore oral health of patients.
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.

Customer Service Representative

Southwest Airlines
05.2002 - 06.2019
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.
  • Contributed to sales growth by upselling products and services based on individual customer requirements
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Martial Arts Instructor

Martial Arts World
03.2008 - 01.2017
  • Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
  • Coached new students by breaking down techniques into simple moves.
  • Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
  • Offered private lessons tailored to individual needs for accelerated skill development or intensive training purposes.
  • Instructed on proper breathing techniques, stances, and forms.
  • Taught both core principles and fighting techniques to students of all levels.
  • Imparted key etiquette points, discipline, and respect.

Martial Arts Instructor

ESSENTIAL ELEMENTS MARTIAL ARTS SCHOOL
02.2001 - 02.2007
  • Taught both core principles and fighting techniques to students of all levels.
  • Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
  • Imparted key etiquette points, discipline, and respect.
  • Coached new students by breaking down techniques into simple moves.
  • Promoted positive and inclusive environment by demonstrating discipline and respect to support students.

Mathematics Teacher

Project Upward Bound -Roosevelt University
09.1974 - 07.1983
  • Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Scheduled appointments with parents to discuss student progress and classroom behavior.
  • Prepared and implemented lesson plans covering required course topics.
  • Provided meaningful math instruction to improve math skills of children.

Water Chemist

City Of Chicago-Department Of Water
01.1981 - 05.1983
  • Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.
  • Leveraged computerized management system and labeling process to conduct inventory of reagents, chemicals and supplies.
  • Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.
  • Achieved increased yield rates by optimizing reaction conditions through rigorous experimentation and data analysis.
  • Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.

Education

DMD - DENTISTRY

SIU School of Dental of Dental Medicine
Alton, IL

Bachelor of Science - Chemistry

Univerity of Il
Chicago, IL

Timeline

Martial Arts Instructor

Martial Arts World
03.2008 - 01.2017

Customer Service Representative

Southwest Airlines
05.2002 - 06.2019

Martial Arts Instructor

ESSENTIAL ELEMENTS MARTIAL ARTS SCHOOL
02.2001 - 02.2007

Dentist

Self Employed/Elite Dental Center
01.1991 - 06.2023

Water Chemist

City Of Chicago-Department Of Water
01.1981 - 05.1983

Mathematics Teacher

Project Upward Bound -Roosevelt University
09.1974 - 07.1983

DMD - DENTISTRY

SIU School of Dental of Dental Medicine

Bachelor of Science - Chemistry

Univerity of Il

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Arthur Chestand