Arthur Demarais
Grand Rapids
Summary
Retail Team Leader with extensive experience in managing store operations and enhancing sales performance. Demonstrated leadership skills in motivating teams and delivering exceptional customer service. Expertise in implementing innovative strategies that boost productivity and profitability while ensuring high customer satisfaction standards.
Overview
37
37
years of professional experience
Work History
Crew Tariner
Meijer
Cascade
01.2024 - Current
- Stocked shelves with merchandise to maintain presentation and accessibility.
- Assisted customers by answering questions and locating products.
- Operated cash register, processing transactions efficiently and accurately.
- Organized backroom storage to optimize space and facilitate restocking.
- Assist Team Leads with completing weekly food safety inspections.
- Assist Team Lead with completing Pass inspections every week.
- Instructed new team members on correct procedures for operations.
- Monitored temperatures of prepared food and cold-storage areas.
- Help prepare for physical inventory.
Hospital Service Technician
Stericyle
Grand Rapids
05.2023 - Current
- Assisted in inventory management of hospital supplies and equipment.
- Assisted in the safe disposal of medical waste according to regulations.
- Responded to service requests from hospital personnel in a timely manner.
- Rotated stock to maintain uninterrupted supply support for assigned areas.
Parcel Delivery Driver
Ellis Transport
Everett
05.2018 - 04.2023
- Interacted with approximately 50 customers with a positive attitude to ensure the customer experience increased, and feedback constantly returned favorable for the company.
- Deliver 350+ packages daily to more than 120 business and residential customers.
- Assessed the vehicle for damage before and after each shift, and kept it properly cleaned and maintained.
- Inspected truck equipment and supplies, and reported problems and safety hazards to supervisors prior to and following each shift.
Airman 1st Class
United States Air Force, USAF
06.1989 - 12.1991
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Associate of Business Administration - Information Technology
Tiffin University
Tiffin, OH05.2013
Skills
- Inventory management and stock organization
- Cash handling and POS systems
- Customer service and merchandising
- Effective communication and problem solving
- Attention to detail
- Merchandise display techniques
- Upselling strategies
- Product rotation and restocking
Military Service
Air Force, United States, E-3 Airman 1st Class, 06/01/89, 12/31/91, Worked on various Jet engines., Used technical manuals to help trouble shoot system problems., Replace defective components.
Personal Information
Authorized To Work: US
Timeline
Crew Tariner
Meijer
01.2024 - Current
Hospital Service Technician
Stericyle
05.2023 - Current
Parcel Delivery Driver
Ellis Transport
05.2018 - 04.2023
Airman 1st Class
United States Air Force, USAF
06.1989 - 12.1991
Associate of Business Administration - Information Technology
Tiffin University