ARTHUR EBIZUGBE
Farmingdale
Summary
Driven professional with over 5 years of experience in customer service, excelling in problem-solving and communication. Proven track record at Sterling Bank, enhancing customer satisfaction through effective account management and inbound call management. Skilled in Microsoft Word and Excel, demonstrating a strong blend of technical and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Customer Service Officer
Sammed Protective Services
02.2021 - Current
- Responding to customer inquiries
- Collecting customer feedback and resolving their issues
- Providing information about company products and services.
- Answering incoming and out going phone calls.
Customer Service Representative
Peak Security Plus
08.2017 - 03.2020
- Responded to customer requests for products, services, and company information.
- Make and receive calls
- Send and Receive emails
Customer Service Representative
Sterling Bank
03.2008 - 02.2016
Over 5 years of successful customer service experience,problem solving and great communication skills. Highly motivated individual with a passion for delivering excellent customer service.skilled in Microsoft World and excel.
Education
Bachelor of Science - Accounting
FEDERAL POLYTECHNIC AUCHI
EDO STATE,NIGERIA04.2007
Skills
- Call Documentation
- Account Management
- Service Recommendations
- Inbound Call Management
Timeline
Customer Service Officer
Sammed Protective Services
02.2021 - Current
Customer Service Representative
Peak Security Plus
08.2017 - 03.2020
Customer Service Representative
Sterling Bank
03.2008 - 02.2016
Bachelor of Science - Accounting
FEDERAL POLYTECHNIC AUCHI