Seasoned Armed Security Officer Supervisor with a proven track record at Apex Security Group, excelling in threat assessment and collaboration. Achieved high customer satisfaction by effectively addressing client concerns and mentoring junior officers, enhancing team performance. Skilled in surveillance techniques and conflict de-escalation, ensuring safety and security across various environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Armed Security Officer Supervisor
Apex Security Group
10.2021 - Current
Developed strong relationships with client (NRG) by addressing concerns promptly and effectively, resulting in high customer satisfaction rates.
Mentored junior officers to develop their skills, resulting in higher retention rates and improved team performance.
Achieved consistently high levels of customer satisfaction by actively soliciting feedback from client and addressing their concerns in a timely manner.
Collaborated with local law enforcement agencies to share intelligence, ensuring a well-informed and proactive security force.
Senior Correctional Officer 5
Texas Dept. Of Criminal Justice
03.1996 - 11.2019
Responded swiftly to medical emergencies within the institution, providing first aid care while awaiting professional assistance when necessary.
Mentored junior correctional officers, sharing best practices in effective inmate management strategies.
Performed routine inspections of housing units, identifying maintenance issues for prompt resolution by facilities personnel.
Maintained accurate records of all interactions with inmates in accordance with departmental guidelines on documentation standards.
Conducted thorough searches for contraband, preventing potential threats to the safety of staff and inmates.
Led training programs for newly hired correctional officers, emphasizing safety protocols and proper use of restraint equipment.
Observed behavior of residents individually and in groups.
Military Police Officer Sergeant
U.S. Army Reserve Command
04.2005 - 11.2018
Reduced criminal activity on base State side and over seas by proactively patrolling and monitoring high-risk areas.
Defused volatile situations using effective verbal de-escalation techniques, preventing unnecessary use of force or harm to individuals involved.
Maintained proficient use of non-lethal weapons and equipment by conducting regular training exercises.
Collaborated with local law enforcement agencies for joint training exercises, enhancing interoperability between military and civilian forces.
Led a team of Military Police Officers in daily operations, fostering a positive work environment that encouraged teamwork and camaraderie.
Provided site security for sensitive facilities or special events, ensuring the safety of personnel and assets from potential threats.
Education
High School Diploma -
Nogales High School
La Puente, CA
06.1988
Skills
Collaboration and Teamwork
Scheduling and Planning
Detail Oriented
Self-defense techniques
Public Safety
Surveillance techniques
Threat Assessment
Incident Management
Crime Prevention
Computer Skills
CCTV Monitoring
Conflict de-escalation
Certification
Certified Security Officer Level 4, Apex Security Group
Timeline
Armed Security Officer Supervisor
Apex Security Group
10.2021 - Current
Military Police Officer Sergeant
U.S. Army Reserve Command
04.2005 - 11.2018
Senior Correctional Officer 5
Texas Dept. Of Criminal Justice
03.1996 - 11.2019
High School Diploma -
Nogales High School
Certified Security Officer Level 4, Apex Security Group
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