Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamil Hooper

Woodbridge,NJ

Summary

Dynamic leader with a proven track record at Spectaguard and various security firms enhancing security measures and team performance. Expert in threat assessment and incident management, coupled with exceptional collaboration and communication skills. Achieved significant improvements in safety protocols and staff training, ensuring high levels of customer service and operational efficiency.

Security professional prepared for supervisory roles with extensive experience in armed security operations and crisis management. Consistently emphasize team collaboration and adaptability in dynamic environments. Known for reliability, situational awareness, and conflict resolution skills, ensuring secure and safe environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Armed Security Officer Supervisor

Spectaguard
01.2010 - Current
  • Optimized resource allocation based on detailed analysis of staffing requirements at various sites under supervision.
  • Coordinated investigations into suspected criminal activity within protected areas in collaboration with law enforcement partners.
  • Maintained accurate documentation of all incidents and activities for legal compliance purposes as well as data-driven decision making processes improvement.
  • Enhanced security measures by implementing comprehensive training programs for armed officers.
  • Protect property and guard against threats and ensure the safety of people and assets.
  • follow company policies and safety protocols
  • monitor surveillance with use of closed-circuit TV cameras and guest entering into property.
  • Maintain log sheet or reports of guest who enter facilities.
  • Report suspicious activities in a prompt and detailed timeframe.
  • Patrol and regularly inspect designated areas at various facilities.
  • Restrain, detain violators of facility rules.
  • Deescalate and reduce the intensity of a conflict or potentially violent situations.
  • Coordinate with other security guards and law enforcement sharing details and updates to ensure clear communication of high priority situation.
  • Dispatch appropriate level of security to vase levels of incidents.
  • Maintain privacy and confidentiality of facility of guests.

Manager

Checkers
01.2000 - 01.2024
  • Managed and motivated employees to be productive and engaged in work. Promote a conflict free work environment through conflict resolution strategies.
  • Accomplished multiple tasks within established timeframes. Submit written documentation to cooperate; reporting specific details of events of criminal and safety violations.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication (written and verbal), and ensuring high-quality service.

Education

Union County College
Cranford, NJ

High School Diploma -

Franklyn H. Morrell High School
Irvington, NJ
06-1997

Skills

  • Collaboration and teamwork
  • Customer service
  • Integrity and honesty
  • Verbal and written communication
  • Complex Problem-solving
  • Detail-oriented
  • Staff training and development
  • Team management
  • Threat assessment
  • Cross-functional teamwork
  • Incident management
  • Staff development
  • Background checks

Certification

BLS - 2008 to current

SORA - 2008 to current

Fire Arm - 2012 to Current

Conflict Resolution Specialist 2020 to Current


Timeline

Armed Security Officer Supervisor

Spectaguard
01.2010 - Current

Manager

Checkers
01.2000 - 01.2024

Union County College

High School Diploma -

Franklyn H. Morrell High School

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Jamil Hooper