Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arthur Garcia

Spartanburg

Summary

Dynamic and results-driven professional with extensive experience at Appliance Grand Masters, excelling in system troubleshooting and customer service. Proven track record in diagnosing and repairing appliances, enhancing customer satisfaction. Skilled in quality control and staff training, fostering a collaborative work environment while ensuring operational excellence.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Appliance Field TEC

Appliance Grand Masters
04.2025 - Current
  • Diagnosed and repaired problems with electrical and mechanical systems on Appliances.
  • To insure customer satisfaction in repairs.


Lead Tester and Repair

Boiling Springs Appliance
08.2024 - 04.2025


  • Recorded inspection and test results on data sheets.
  • Operated and maintained testing equipment.
  • Examined products for imperfections and defects.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Repaired faults, reassembled products, and completed additional tests.
  • Followed standard operating procedures for inspections and tests.
  • To help with sales and delivery when needed

Trainer

TTI Floor Care
04.2023 - 08.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Trained and mentored all new personnel hired on my shift to fulfill various roles.
  • Provided coaching and mentoring to employees.
  • Developed and implemented successful onboarding program.
  • Established and maintained quality control standards.
  • To help out in all Departments when needed

Inventory Specialist

Barl Services / TTI Floor Care
09.2022 - 04.2023
  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Sorted and delivered materials to different work areas and staff.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Receiver/Loader Operator

MAU /TTI-Ryobi
06.2022 - 09.2022
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Followed safety protocols while operating machinery.

Education

Certificate - Basic Appliance Repair & Sealed Systems

SSG Appliance Academy
Norcross, GA
08-2024

Certificate - EPA Section 608 Type 1

SSG Appliance Academy
Norcross, GA
08-2024

GED -

Earl C Clement Job Core
Morganfield, KY
07-1996

Skills

  • System troubleshooting
  • Problem-solving
  • Six sigma methodologies
  • Troubleshooting and Diagnostics
  • Equipment Repair
  • Staff education and training
  • Quality control
  • Schematic reading
  • Installation and repair
  • System diagnostics
  • Component replacement
  • Documentation and reporting
  • File and record maintenance
  • Customer rapport
  • Written/Verbal communication
  • Mechanical tools
  • Attention to detail
  • Relationship building
  • OSHA compliance
  • Customer service
  • Diagnostic testing

Certification

Certifications in : Basic Appliance Repair & Seal Systems

and EPA 608 Type 1 Certification

Timeline

Appliance Field TEC

Appliance Grand Masters
04.2025 - Current

Lead Tester and Repair

Boiling Springs Appliance
08.2024 - 04.2025

Trainer

TTI Floor Care
04.2023 - 08.2024

Inventory Specialist

Barl Services / TTI Floor Care
09.2022 - 04.2023

Receiver/Loader Operator

MAU /TTI-Ryobi
06.2022 - 09.2022

Certificate - Basic Appliance Repair & Sealed Systems

SSG Appliance Academy

Certificate - EPA Section 608 Type 1

SSG Appliance Academy

GED -

Earl C Clement Job Core

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