Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arthur Graves

San Antonio TX,TX

Summary

Highly focused professional successful at handling continuous work. Meets tight schedule demands by planning routes well and anticipating potential roadblocks. Flexes easily with changing assignments, customers, and weather. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Accomplished professional with great people and problem-solving abilities. Manages time expertly and goes above and beyond to exceed expectations. Meticulous at collecting and analyzing data used to devise fair and cost-effective claim settlements. Detail-oriented, observant, and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care. Talented professional manager emphasizing effective time management, cost control, and mediation. Self-motivated and customer-focused. Proactive in resolving cases and project issues quickly.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Courier Contractor

Act-Fast
San Antonio, TX
10.2016 - 01.2022
  • Received delivery instructions from dispatchers or supervisors via telephone or two-way radio.
  • Verified the contents of inventory loads against shipping papers.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
  • Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
  • Provided excellent customer service by answering questions regarding deliveries or pickups.

Independent Insurance Adjuster

Various
San Antonio, TX
03.2014 - 06.2016
  • Prepared detailed reports summarizing findings from investigations and outlining recommended resolutions.
  • Negotiated settlements between claimants and insurance companies while ensuring fairness for all parties involved.
  • Evaluated policy language to assess coverage issues in accordance with state laws and regulations.
  • Maintained accurate records of all claim-related activities throughout the investigation process.
  • Enforced adherence to established procedures according to company guidelines.
  • Used Xactimate when pricing claim settlements.

Independent Contractor Project Manager

Various Telecommunication Companies
San Antonio, TX
04.2000 - 12.2012
  • Provided technical assistance to clients in using products or services.
  • Coordinated shipping of products or services to customers in a timely manner.
  • Maintained relationships with existing customers while seeking new ones.
  • Worked independently and with other team members to decipher problems and create solutions.
  • Met frequently with clients to gain understanding of goals and service needs.
  • Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
  • Worked well with architects, clients and fellow contractors to achieve project visions.
  • Estimated projects, procured materials and controlled costs to meet exact budget targets.
  • Avoided costly rework and codes issues through regular inspections of in-progress work and strong project planning abilities.

Education

Associate of Arts -

The University of Texas At El Paso
El Paso, TX

Skills

  • Deadline-oriented
  • Punctuality
  • Vehicle Maintenance
  • Route Planning

Certification

  • Insurance Adjuster (Inactive) issued in 2015

Timeline

Courier Contractor

Act-Fast
10.2016 - 01.2022

Independent Insurance Adjuster

Various
03.2014 - 06.2016

Independent Contractor Project Manager

Various Telecommunication Companies
04.2000 - 12.2012

Associate of Arts -

The University of Texas At El Paso
  • Insurance Adjuster (Inactive) issued in 2015
Arthur Graves