Arthur Hunt
Colchester
Summary
I'm a dynamic and customer-focused professional with nearly a decade in customer service experience. Previous places of employment include Starbucks and Chateau Le Gary. I have rich history with cash handling and POS systems, delivering speedy service while enhancing customer satisfaction. Recognized for maintaining a positive atmosphere and resolving inquiries efficiently, contributing to a memorable guest experience.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
10.2023 - 02.2024
- Maintained regular and consistent attendance and punctuality.
- Engaged with customers during busy periods to a promote relaxed, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases to promote various specialty food items like bagels and muffins.
- Regularly cleaned and sanitized equipment and wiped down counters, tables, and mopped floors.
Tasting Room Attendant
Chateau Le Gary
07.2017 - 10.2023
- Greeted tasting room visitors and answered questions with clarity and professionalism.
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided informed wine suggestions to tasting room guests.
- Maintained tasting room retail area and created merchandise displays.
- Poured wines according to quality and service standards.
- Handled customer transactions.
Education
Associate's Degree - Marketing
Charter Oak State College
New Britain, CT05-2028
Associate of Science - Computer Aided Design
CT State Community College Three Rivers
Norwich, CT05-2020
Skills
- Opening and closing duties
- Display case merchandising
- Speedy and efficient
- POS systems
- Cash handling
Timeline
Barista
Starbucks
10.2023 - 02.2024
Tasting Room Attendant
Chateau Le Gary
07.2017 - 10.2023
Associate's Degree - Marketing
Charter Oak State College
Associate of Science - Computer Aided Design
CT State Community College Three Rivers