Arthur Locks
Newark,DE
Summary
Accomplished Assistant Director at SEPTA, adept in staff management and strategic planning. Spearheaded the Route Schedule Adherence program, enhancing operational efficiency. Proven track record in data analysis and creative direction, significantly improving Control Center performance. Skilled in recruiting and training, ensuring optimal staffing levels and managerial excellence. Energetic leader promotes 34 years of industry experience with superior record of accomplishment. Ambitious and highly motivated Assistant Director surpasses demanding objectives and achieves or exceeds set goals.
Overview
20
20
years of professional experience
Work History
Assistant Director - Control Center
SEPTA
08.2015 - Current
Ensure that all policies of the Control Center and the Authority are followed.
Oversaw and participated in the recruitment, hiring, and trianing of new Control Center Managers.
Monitor attendance records for all Control Center Managers.
Assist in ensuring that manpower needed to staff the Control Center is maintained.
Participated in the advancement of Route Schedule Adherence program.
Manage the activities of Bus Control Center Personnel.
Assist the Director in the accumulation and the dissemination of data necessary to evaluate performance to all Septa departments concerned,
Control Center Manager
Septa
08.2004 - 08.2015
Direct and coordinate the movement of revenue bus using a Computer Aided System and coordinating with Transportation Managers to ensure that a level of service is maintained for the riding public.
First line of response for the operator and/ or bus related incidents.
Control and direct all communication with field personnel
Education
BBA - Business Administration
Temple University
Philadelphia, PA01.2004
Associate of Business Administration - Business Administration And Management
Community College of Philadelphia
Philadelphia, PA04.2001
Skills
- Staff Management
- Creative Direction
- Strategic Planning
- Data Analysis
Affiliations
- Society For Human Resurce Management
Timeline
Assistant Director - Control Center
SEPTA
08.2015 - Current
Control Center Manager
Septa
08.2004 - 08.2015
BBA - Business Administration
Temple University
Associate of Business Administration - Business Administration And Management
Community College of Philadelphia