Arthur Mar
Rialto,CA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at Little Caesars. Excelled in teamwork and collaboration, significantly improving service delivery. Demonstrated exceptional problem-solving and time management skills, leading to streamlined processes in high-pressure environments. Achieved notable reductions in order processing times, underscoring a commitment to excellence and attention to detail.
Overview
7
7
years of professional experience
Work History
Crew
Little Caesars
07.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Security Officer
Fleet Yards
10.2017 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Warehouse Worker
DHL Supply Chain
08.2022 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much 40 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Valet Supervisor
Ace Parking
02.2019 - 06.2021
- Supervised valet team members for improved productivity and adherence to company policies.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
- Managed inventory control, maintaining adequate supplies for efficient operations without excess waste or costs.
- Updated and maintained valet software, ensuring accurate tracking of vehicles and generating reports for management review.
Warehouse Worker
Amazon
05.2017 - 09.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Education
High School Diploma -
Eisenhower Senior High School
Rialto, CA06.2018
Skills
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Attention to Detail
- Team Collaboration
- Order Picking
- Picking and processing
- Loading and unloading
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Crew
Little Caesars
07.2024 - Current
Warehouse Worker
DHL Supply Chain
08.2022 - 02.2024
Valet Supervisor
Ace Parking
02.2019 - 06.2021
Security Officer
Fleet Yards
10.2017 - Current
Warehouse Worker
Amazon
05.2017 - 09.2018
High School Diploma -
Eisenhower Senior High School
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