ARTHUR ODEKE
DOHA
Summary
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Helper
QATAR AIRWAYS GROUP (QDC)
05.2022 - Current
- Managing inventory and restocking operations with efficiency, ensuring accurate and timely delivery of products
- Collaborating with team members to fulfill customer orders, consistently meeting and exceeding daily production targets
- Conducting regular quality checks and inspections to ensure product integrity and adherence to safety standards, resulting in reduced errors
- Loading and unloading trucks with efficiency and accuracy, guaranteeing timely delivery of goods to customers
- Organizing and maintaining inventory levels to support smooth operations and prevent stock shortages
- Assisting in packaging and labeling products for shipment, adhering to company standards for quality and safety
Retail Store Manager
BATA SHOE COMPANY
09.2018 - 02.2021
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail sales assistant
BATA SHOE COMPANY
05.2017 - 08.2018
- Assisted customers in finding and selecting products based on their individual needs, resulting in a 20% increase in sales revenue.
- Managed cash transactions accurately and efficiently, achieving a daily average of 100+ transactions with zero discrepancies.
- Created visually appealing product displays and organized merchandise to attract customers and enhance the shopping experience.
- Assisted customers in selecting products, answering questions, and providing knowledgeable guidance on merchandise features and benefits.
- Processed transactions accurately and efficiently using the POS system, handling cash, credit card, and mobile payments.
- Collaborated with team members to achieve sales targets, participate in promotional events, and maintain a clean and welcoming store environment for customers.
Sales assistant
UGANDA TELECOM
01.2015 - 03.2017
- Increased sales revenue by 15% through proactive customer engagement and upselling techniques.
- Assisted in developing and implementing strategic sales plans, resulting in a 20% growth in customer base within six months.
- Conducted market research to identify potential clients, resulting in a 30% increase in outbound sales leads.
- Collaborated with the sales team to achieve monthly targets, consistently exceeding goals by 10% through effective teamwork and communication.
Education
Diploma - Information Technology
Nkumba University
UgandaAdvanced certificate - undefined
St. Stephen secondary school
12.2014
Ordinary Level - undefined
Seroma Christian High School
12.2011
Skills
- Customer service
- Computer skills in Microsoft applications
- Cash handling
- Knowledge of Warehouse management systems
- Communication skills
- Administrative skills
- Team player
- Knowledge of core banking systems
- Adaptability and working under minimal supervision
- Good telephone etiquette
Certification
- CYBER SECURITY CERTIFICATE QATAR AIRWAYS 07/2023
- SAFETY MANAGEMENT CERTIFICATE QATAR AIRWAYS 08/2022
- FIFA WORLDCUP CERTIFICATE FIFA 12/2022
Hobbies and Interests
Getting lost in a good book, Capturing moments, Listening to music, Basketball
Strengths
- Communicating
- Detail oriented
- Flexible/Adaptable
- Honesty
- Leadership
- Dedicated
- Problem solving
Timeline
Warehouse Helper
QATAR AIRWAYS GROUP (QDC)
05.2022 - Current
Retail Store Manager
BATA SHOE COMPANY
09.2018 - 02.2021
Retail sales assistant
BATA SHOE COMPANY
05.2017 - 08.2018
Sales assistant
UGANDA TELECOM
01.2015 - 03.2017
Advanced certificate - undefined
St. Stephen secondary school
Ordinary Level - undefined
Seroma Christian High School
Diploma - Information Technology
Nkumba University
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