Arthur Petty
Merced,CA
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Seasoned Automotive Technician with solid background in vehicle repair and maintenance. Possess strong diagnostic skills, adept at troubleshooting complex mechanical issues while ensuring quality customer service. Demonstrated abilities in team leadership, task management, and effective communication. Previous roles have seen significant improvements in efficiency and customer satisfaction rates due to innovative problem-solving strategies and a commitment to continuous professional development.
Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering several years in the field and a hardworking, reliable nature.
Overview
9
9
years of professional experience
Work History
Automotive Technician
Scott's Automotive Center
Merced, California
07.2017 - Current
- Adhered strictly to company policies concerning quality control standards.
- Adjusted headlights for proper alignment per customer request.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Inspected vehicle engines and other components to identify potential issues.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Maintained a clean working environment at all times.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
Sales Associate
Burger King
Merced, CA
04.2020 - 07.2023
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
Sales Associate
Burger King
Atwater, California
11.2016 - 01.2017
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Developed promotional strategies to increase sales volume.
- Processed credit card transactions quickly and securely.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
G.E.D
San Jobs Corps
San Jose05-1998
Welding Certification - Engineering Mechanics
San Jobs Corps
San Jose, CA04-1997
Skills
- Engine diagnostics
- Brake inspection
- Electrical systems
- A/C troubleshooting
- Vehicle maintenance
- Parts ordering
- Technical troubleshooting
- Time management
- Problem solving
- Diagnosis and repairs
References
References available upon request.
Timeline
Sales Associate
Burger King
04.2020 - 07.2023
Automotive Technician
Scott's Automotive Center
07.2017 - Current
Sales Associate
Burger King
11.2016 - 01.2017
G.E.D
San Jobs Corps
Welding Certification - Engineering Mechanics
San Jobs Corps